Job Summary: A service and organizational professional responsible for patient reception, appointment scheduling and documentation management, with a focus on health insurance procedures and electronic medical records. Key Responsibilities: 1. Patient reception and service 2. Appointment management and scheduling 3. Issuance of health insurance authorization forms and SADT forms **Requirements**: Completed high school education; Prior experience handling high-volume health insurance services and issuing authorization forms; Strong verbal and written communication skills; Organizational skills and attention to detail; Intermediate/advanced proficiency in Excel; Familiarity with Artificial Intelligence tools; Experience with both in-person and online patient service; Knowledge of physical and digital archiving procedures; Easy access to the Planalto Paulista region – São Paulo/SP; Availability to start immediately. **Employment Type**: Permanent CLT contract **Working Hours**: 44 hours per week. Position 1: Monday to Friday, 08:00–17:00, and Saturday, 08:00–12:00. Position 2: Monday to Friday, 08:00–17:00, and Saturday, 08:00–12:00. **Remuneration**: R$ 2,100.00/month **Benefits**: Transportation Voucher Meal Voucher (R$ 800.00/month) **Responsibilities**: Receiving and serving patients; Managing and organizing appointments; Providing in-person and online service; Issuing medical health insurance authorization forms and SADT forms; Verifying and organizing documents; Entering data and scheduling appointments in electronic medical record systems; Performing physical and digital archiving. Job Type: Permanent CLT contract Salary: R$2,614.24 per month Benefits: * Meal Voucher * Transportation Voucher Selection Questions: * Do you have a completed high school education? * Do you have experience issuing health insurance and SADT authorization forms? If yes, for how long? * Do you have experience handling high-demand service environments? * Do you have easy access to the Planalto Paulista region – São Paulo/SP? * Are you available for the stated working hours? * Are you available to start immediately?