Job Summary: A professional responsible for end-to-end order tracking, performing preventive and corrective actions to ensure adherence to deadlines, customer interface, and risk mitigation. Key Highlights: 1. Preventive and corrective actions to meet contractual deadlines 2. Direct interface with customers for updates and operational negotiations 3. Risk identification and proactive measures to prevent delays and penalties Ensure comprehensive tracking of sales orders, adopting preventive and corrective approaches to guarantee compliance with contractual deadlines through continuous follow-up with internal departments. Identify risks and implement preventive actions to avoid delays and contractual penalties. Conduct direct interface with customers for portal updates and operational negotiations. **Requirements:** Completed or ongoing undergraduate degree in Business Administration, Commercial Management, or related fields; **Technical Knowledge:** Experience in order tracking, planning, or related areas; ERP system knowledge; Familiarity with production processes, logistics, quality, and PCP; Ability to read and interpret contracts and deadlines; Proficiency in Excel/spreadsheets for control and tracking. Employment Type: Full-time CLT Salary: R$1.931,71 - R$3.000,00 per month Benefits: * Medical assistance * Dental assistance * Free parking * Life insurance * Transportation allowance Work Location: On-site