Store Manager | Shopping Imperial

Description

Job Summary: Lead and manage a cosmetics store operation, ensuring goal achievement, service excellence, and team development, with emphasis on customer experience. Key Highlights: 1. Lead and motivate the sales team at a beauty and wellness center 2. Manage store operations and ensure excellence in customer service 3. Focus on customer experience through consultative and humanized service We are a cosmetics retail network dedicated to and committed to the feminine space. Our stores are true reference centers for beauty and wellness, offering a wide range of products including hair treatment lines, hair colorings, nail care items, fragrances, makeup, personal hygiene products, electrical appliances, and much more. **Responsibilities and Duties** * Manage store operations, ensuring goal attainment and service excellence; * Lead, motivate, and develop the sales team; * Control inventory, conduct stocktaking, and manage restocking orders; * Monitor performance indicators (sales, average transaction value, product turnover); * Ensure store organization, standardization, and visual merchandising; * Oversee store opening and closing procedures, including cash register operations; * Focus on customer experience, delivering consultative and humanized service. **Requirements and Qualifications** * Completed high school education (a college degree in Business Administration, Commercial Management, or related fields is preferred); * Prior experience in management roles (store manager, assistant manager, or team leader in retail); * Knowledge of the cosmetics, beauty, or fragrance industry is desirable; * Leadership, negotiation, and people management skills; * Experience in inventory control and sales performance metrics; * Proficiency in management systems and Microsoft Office suite. **Additional Information** * Medical assistance; * Pharmacy benefits; * Discounts at educational institutions; * Dental assistance; * Meal allowance; * Transportation allowance; * Sesc membership benefits. Iap Cosméticos has operated in the market for over two decades and is one of the largest cosmetics companies in Brazil's North and Northeast regions, with presence across eight states. We operate five technical centers and offer an extensive portfolio of products and exclusive brands. We are a **reference** in feminine beauty, with a distribution center exceeding 6,000 square meters and our own fleet, ensuring efficient delivery of our products to all units.