Digital Product Sales Representative / Closer

Description

Job Summary: A Closer leads consultative sales processes to convert qualified opportunities into satisfied customers, strengthening company revenue and reputation through a humanized purchasing experience. Key Highlights: 1. Consultative sales focused on digital products and humanized customer experience. 2. Use of advanced methodologies such as SPIN Selling and neuromarketing. 3. Collaboration with marketing and pre-sales teams to optimize leads. Role Mission Lead consultative sales processes focused on understanding customer needs, offering aligned solutions, and ensuring sustainable conversions. The Closer is responsible for transforming qualified opportunities into satisfied customers, reinforcing company revenue and reputation through a strategic and humanized purchasing experience. Key Responsibilities * Conduct sales conversations and calls with qualified leads, applying consultative selling techniques and ethical persuasion. * Diagnose the lead’s current situation, pain points, and goals to position the digital product (course, mentorship, or program) as the ideal solution. * Deliver clear and engaging commercial presentations, emphasizing product differentiators, authority, and value proposition. * Apply methodologies such as SPIN Selling, NPQE, and neuromarketing techniques to increase conversion rates. * Execute strategic follow-ups to nurture relationships and reduce the lead’s decision-making time. * Maintain up-to-date CRM records with complete information for each opportunity and funnel stage. * Achieve daily and weekly targets for conversion rate, average deal size, and revenue. * Collaborate with marketing and pre-sales teams (SDR/social seller) to improve lead quality. * Report insights on objections, lead profiles, and purchasing behavior to help refine campaigns and offerings. * Ensure a light, humanized purchasing experience aligned with the product’s transformational promise. * Represent the brand professionally and with commitment to results. Academic Qualifications Completed high school; Bachelor’s degree in Business Administration, Marketing, Communications, Commercial Management, or related fields is preferred; Certifications or courses in sales techniques, persuasion, negotiation, or NLP are considered advantageous. Professional Experience Experience in consultative sales (preferably in digital products, mentorships, product launches, or online education); Prior experience in digital environments (CRM, sales funnels, automation tools, WhatsApp Business, etc.) is desirable. Technical Knowledge * Proficiency in consultative selling techniques (SPIN Selling, NPQE, BANT, rapport building, neuromarketing); * Efficient use of CRM platforms (e.g., Pipedrive, HubSpot, RD Station, Clint); * Familiarity with communication and management tools (Google Workspace, Notion, Trello, etc.); * Ability to conduct conversations and follow-ups via WhatsApp, video conferencing, and social media; Behavioral Competencies * Clear, empathetic, and results-oriented communication; * Active listening and emotional intelligence in negotiations; * Organization and discipline in pipeline and goal management; * Performance focus and commitment to continuous learning; * Proactivity and ownership mindset toward the commercial process; * Adaptability in dynamic, high-demand environments; * Ethics, accountability, and professional conduct. Contract Type: PJ (Individual Contractor) Allowance: R$ 966.00 Hybrid Work Model: 1 remote day and 4 in-office days Work Location Avenida Ibirapuera, Indianópolis, 2332, São Paulo - São Paulo, 04028-002, Brazil