Commercial Secretary (19)

Description

Job Summary: Professional to ensure the clinic's daily operations, with a focus on customer service, inventory management, and digital communication. Key Highlights: 1. Optimize customer service and lead management. 2. Maintain control over inventory and daily clinic operations. 3. Create social media content and improve engagement. Description: Apply quickly via email: Requirements and Qualifications: * Completed high school education. * Experience in commercial, secretarial, or administrative roles. * Proficiency in Excel and productivity tools (Word, PowerPoint). * Strong verbal and written communication skills in Portuguese. * Proficiency in WhatsApp Business for customer service and lead generation. * Basic cash handling and financial transaction recording. Desirable: * Experience in physiotherapy clinics or healthcare, with sector knowledge. * Familiarity with healthcare CRM systems (e.g., SoftClinic). * Ability to create visual content (images, short videos). * Basic knowledge of physiotherapy procedures. Responsibilities and Duties: * Ensure daily clinic operations, adhering to established opening/closing hours. * Maintain inventory with controlled costs and no supply shortages. * Convert leads into appointments, achieving a minimum conversion rate of 50%. * Generate weekly reports for management, including KPIs for service, cash handling, and productivity. * Produce monthly social media content to increase engagement. Benefits: Banked hours, Sales bonus, Cost-of-living allowance of R$ 300.00 Work Schedule: Monday to Saturday, business hours. Availability for overtime. Clinic operating hours: Monday to Friday, 7:00 AM to 7:00 PM; Saturdays, 7:00 AM to 1:00 PM. Knowledge: Education: High school diploma \- Completed Technical Skills: CRM Management Behavioral Skills: Communication, Public Speaking, Relationship Building 2601050202521686498