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Job Summary: Professional to implement, install, and repair optical fiber networks, ensuring network quality and functionality. Key Highlights: 1. Implement and maintain external optical fiber networks 2. Ensure network quality and technological expansion 3. Focus on customer experience with network services VP of Engineering and Customer Service Department: Customer Service **Work Location: SANTAREM \- PA** To deliver a better experience for our customers, we have the Engineering and Customer Service team. The Engineering team’s mission is to explore new technologies, plan the telecom network, and drive technological expansion of our products and infrastructure. The Customer Service team ensures speed and quality in repairing, installing, and maintaining fixed, mobile, and TV lines for B2B and B2C customers. Through consistent projects and planning, we implement the company’s technological evolution, increasing network capacity. Want to join this team? Then come aboard! **Responsibilities and Duties** * Work on external optical fiber network deployment teams (SITES / FTTA / FTTH) to deliver high-quality network infrastructure, ensuring proper completion and optimal performance of the optical fiber network. * Install and repair optical fiber cables in residential and commercial buildings and external networks. * Conduct tests and measurements to ensure installation quality. * Diagnose and repair optical fiber system issues. * Maintain detailed records of all performed activities. * Manage contracted service providers. * Collaborate with the team to ensure timely project completion. **Requirements and Qualifications** * Completed High School education; * **Valid Driver’s License \- Category B;** * Strong communication skills and ability to work effectively in a team; * Certifications in telecommunications are a plus; * Discipline and proactive attitude in daily tasks. **Behavioral Competencies:** * Strong interpersonal skills; * Team spirit; * Committed to delivering results; * Communicative and innovative; * Planner and executor; * Digitally savvy; * Dynamic; * Quality-focused; * Skilled at handling cables, ladders, and other equipment. **Additional Information** Here’s what we offer you: Choose the ideal benefit for you and your dependents via a digital platform offering multiple categories including Gym, Meal Voucher (VR), Food Voucher (VA), Pharmacy Assistance, Medical Assistance, Dental Assistance, and Life Insurance; Corporate mobile phone. Yes — a brand-new smartphone for you! · Unlimited voice and data plan! Yes, unlimited! With Vivo’s best mobile network, now even faster with 5G! An exclusive Vivo offer with special discounts on fixed-line, broadband, TV, and apps; Eligibility for annual Bonus or PPR (Profit Participation Plan); Plan your future through our Private Pension Plan; Have children? You’ll receive a subsidy to help cover school, daycare, or babysitter expenses; Work in an environment that respects your personality, dress style, individuality — be authentically you. \#VemdeVocê Enjoy flexible working hours; Take a day off (Day Off) to celebrate your birthday; Join one of the largest corporate volunteer programs to transform the world; Access our Educational Development Program, featuring partnerships with educational institutions offering discounts, certifications, and online courses. Accelerate your career through our Internal Recruitment Program — in Brazil or abroad, as we operate in over 17 countries! \#VivoMinhaCarreira Benefit from numerous initiatives designed to improve your physical, emotional, and social well-being! Here, we have \#VivoBemEstar, encouraging our team to adopt healthy habits and enjoy a higher quality of life! Available to our employees are consultations with nutritionists, psychologists, social workers, telemedicine, and more! \#VemPraVivo We are part of Telefônica Group, Brazil’s telecommunications leader. Our purpose is to **Digitalize to Connect** people, businesses, and society as a whole — building a more connected nation and transforming the lives of Brazilians. We strive to expand autonomy, personalization, and real-time choices for our customers, placing them in control of their digital lives — securely, reliably, and with the quality only Vivo delivers. To make this possible, we lead a digital transformation and are revolutionizing our company from within. We’ve implemented agile methodologies across the organization to connect with the most innovative and collaborative ways of working. We foster a diverse and inclusive environment that stimulates creativity, drives innovation, and increases engagement. We believe that **diversity** — in people, experiences, cultures, behaviors, skills, and attitudes — is a competitive advantage reflecting the society we live in. We run a robust internal program anchored in five pillars: Gender, LGBTI\+, Race, Persons with Disabilities (PcD), and 50\+, to ensure a more inclusive culture and a diverse, representative workplace. We are a **technology** company inspired by diversity and **innovation**, offering space for everyone, supporting and embracing differences. Currently, **we connect approximately 357.5 million internet and mobile/fixed telephony accesses, plus pay-TV subscriptions.** As a benchmark in 4G mobile telephony and ultra-fast fixed broadband, we offer the market’s largest HD channel lineup in pay-TV and countless online applications. To deliver a better experience for our customers, we have the Engineering and Customer Service team. The Engineering team’s mission is to explore new technologies, plan Vivo’s network, and drive technological expansion of our products and infrastructure. The Customer Service team ensures speed and quality in repairing, installing, and maintaining fixed, mobile, and TV lines for B2B and B2C customers. Through consistent projects and planning, we implement the company’s technological evolution, increasing network capacity. We believe the path to delivering the best experience to our customers begins with delivering an excellent experience to our employees. **\#VemPraVivo**
