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Job Summary: The professional will work in teams responsible for deploying, installing, repairing, and maintaining fiber optic networks, ensuring quality and functionality for B2B and B2C customers. Key Highlights: 1. Working in external optical network deployment teams (SITES / FTTA / FTTH) 2. Installing and repairing fiber optic cables in various environments 3. Collaborating with teams to complete projects on schedule VP of Engineering and Customer Service Department: Customer Service **Work Location: ALTAMIRA \- PA** To enhance our customers’ experience with our services, we have the Engineering and Customer Service team. The Engineering team’s mission is to explore new technologies, plan the telecommunication network, and drive technological expansion of our products and infrastructure. The Customer Service team ensures speed and quality in repairing, installing, and maintaining fixed, mobile, and TV lines for B2B and B2C customers. Through consistent project execution and planning, we implement the company’s technological evolution, enhancing network capacity. Want to join this team? Then come aboard! **Responsibilities and Duties** * Work in external optical network deployment teams (SITES / FTTA / FTTH) to deliver high-quality network infrastructure, ensuring proper completion and optimal performance of the fiber optic network. * Install and repair fiber optic cables in residential buildings, commercial buildings, and external networks. * Conduct tests and measurements to ensure installation quality. * Diagnose and repair issues in fiber optic systems. * Maintain detailed records of performed activities. * Manage contracted service providers. * Collaborate with the team to ensure timely project completion. **Requirements and Qualifications** * Completed High School education; * **Valid Driver’s License \- Category B;** * Strong communication skills and ability to work effectively in a team; * Telecommunications certifications are a plus; * Demonstrated discipline and proactive attitude in daily tasks. **Behavioral Competencies:** * Good interpersonal relationships; * Team spirit; * Commitment to delivering results; * Communicative and innovative; * Planner and executor; * Digitally savvy; * Dynamic; * Quality-focused; * Proficient in handling cables, ladders, and related equipment. **Additional Information** Here’s what we offer you: Choose the ideal benefit for you and your dependents through a digital platform offering diverse categories including Gyms, Meal Vouchers (VR), Food Vouchers (VA), Pharmacy Assistance, Medical Assistance, Dental Assistance, and Life Insurance; Corporate mobile phone. Yes — a brand-new smartphone for you! · Unlimited voice and data plan! Yes — unlimited! With Vivo’s best mobile network, even faster with 5G! An exclusive Vivo offer with special discounts on landline, broadband, TV, and apps; Eligibility for annual Bonus or PPR (Profit Participation Program); Plan your future through our Private Pension Plan; Have children? You’ll receive a subsidy to help cover school, daycare, or babysitter expenses; Work in an environment that respects your personality, dress style, individuality — where you can be authentically yourself. \#VemdeVocê Enjoy flexible working hours; Take a day off (Day off) to celebrate your birthday; Join one of the largest corporate volunteer programs to transform the world; Access our Educational Development Program, offering partnerships with educational institutions at discounted rates; certifications and online courses. Advance your career through our Internal Recruitment Program, both in Brazil and abroad — after all, we operate in over 17 countries! \#VivoMinhaCarreira Benefit from numerous initiatives designed to improve your physical, emotional, and social well-being! Here, we offer \#VivoBemEstar, encouraging our team to adopt healthy habits and enjoy a higher quality of life! Services available to employees include consultations with nutritionists, psychologists, social workers, telemedicine, and more! \#VemPraVivo We are part of Telefônica Group, Brazil’s telecommunications leader. Our purpose is to **Digitalize to Connect** people, businesses, and society as a whole, building a more connected nation and transforming the lives of Brazilians. We aim to expand our customers’ autonomy, personalization, and real-time choices, placing them in control of their digital lives — securely, reliably, and with the quality only Vivo delivers. To make this possible, we lead a digital transformation process and are revolutionizing our company from within. We’ve implemented agile methodologies across the organization, seeking innovative and collaborative ways of working. We foster a diverse and inclusive environment that stimulates creativity, drives innovation, and boosts engagement. We believe **diversity** — in people, experiences, cultures, behaviors, skills, and attitudes — is a key differentiator, reflecting the society we live in. We maintain a robust internal program grounded in five pillars: Gender, LGBTI\+, Race, Persons with Disabilities (PcD), and 50\+, ensuring a more inclusive culture and a diverse, representative workplace. We are a **technology** company, inspired by diversity and **innovation**, providing space for everyone, supporting and embracing differences. Currently, **we connect approximately 357.5 million internet and mobile/landline telephony accesses, as well as pay-TV subscriptions.** As a reference in 4G mobile telephony and ultra-fast fixed broadband, we offer the market’s largest HD channel lineup in pay-TV and countless online applications. To enhance our customers’ experience with our services, we have the Engineering and Customer Service team. The Engineering team’s mission is to explore new technologies, plan Vivo’s network, and drive technological expansion of our products and infrastructure. The Customer Service team ensures speed and quality in repairing, installing, and maintaining fixed, mobile, and TV lines for B2B and B2C customers. Through consistent project execution and planning, we implement the company’s technological evolution, enhancing network capacity. We believe the path to delivering the best customer experience begins with an excellent employee experience. **\#VemPraVivo**
