CALL CENTER - Centro - No experience required

Description

Job Summary: The professional will be responsible for making and receiving calls to customers, presenting products and services, ensuring high-quality service, accurately recording information, and monitoring reports. Key Highlights: 1. Efficient, high-quality, and friendly telephone customer service 2. Presentation of products and services to customers 3. Accurate recording of information and performance tracking Recruitment and selection consultancy is seeking a Call Center professional in Imperatriz (Centro). Otiv AI is a company focused on artificial intelligence solutions. It develops technologies to optimize processes and improve efficiency across various sectors. **Responsibilities:** Responsible for making or receiving calls to customers of distributors via telephone service, with efficiency, quality, and friendliness. Conduct outbound calls to customers, presenting products and services. Answer incoming customer calls courteously and professionally, ensuring high-quality service that generates satisfaction and results. Accurately record all call-related information in the system, ensuring data is up-to-date and complete after customer confirmation. Monitor and update performance reports, including contact attempts, completed interactions, and use of the automatic dialing system. Organize and archive call records and customer data efficiently using the company's management system. Actively participate in alignment meetings with supervision to contribute to process and goal improvement. Position located in Imperatriz / MA. High school diploma required. No prior experience required. **Compensation and Benefits:** * Salary: BRL 1,501.00 to BRL 2,000.00 * Food Allowance * Meal Voucher * On-site cafeteria * Transportation Allowance * Health Insurance * Dental Insurance **Additional Information:** * Employment Type: Permanent — On-site * Work Schedule: Part-time * Working Hours: Flexible schedule. Rotating shift pattern 6×1.