Job Summary: Execute preventive and corrective maintenance, monitor system installations, and analyze contractor test results, traveling to bases across Amazonas. Key Highlights: 1. Performing preventive and corrective maintenance 2. Monitoring installation of new systems and analyzing tests 3. Traveling to operate at bases and interior locations in Amazonas **Responsibilities and Duties** **What awaits you daily:** --------------------------------- * Perform preventive and corrective maintenance; * Monitor new system installation processes; * Accept and analyze tests and systems from contracted contractors; * Travel and operate at bases and/or travel to interior locations in Amazonas where equipment is installed; * Execute actions guided by specialists and Company Support; * Master and be familiar with alarm and complaint management tools and systems for preventive and corrective maintenance; **Requirements and Qualifications** #### **We are looking for someone who:** * Thinks and acts from the customer’s perspective. Demonstrates interest and curiosity about customers, their behaviors and preferences, to meet and exceed their expectations; * Shows continuous commitment to learning, teaching, and developing, contributing to a relaxed, respectful, and collaborative environment that encourages diversity; * Is flexible in moving beyond existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests. **To join our team, it is essential:** ------------------------------------------------ * Reside in Manaus - AM * Hold a certified technical degree in Electronics, Mechatronics, Electrical Engineering, or a related field * Experience with DWDM; Photonics; * Experience with Satellite TX; Digital Systems (IP; Digital Protocols); * Availability for business travel and training; * Advanced knowledge of Office applications, with emphasis on spreadsheets; * Valid driver’s license for operating Company vehicles; * Interpersonal values; * Teamwork capability; * Leadership profile and availability for business travel; * Basic knowledge of IT and IP networks; * Completion of courses in Telecommunications Systems, Electronics, Photonics; * Experience with DWDM; Photonics; * Experience with Satellite TX; Digital Systems (IP; Digital Protocols); * Availability for business travel and training; **Preferred Qualifications:** ------------------ * Basic knowledge and understanding of the Internet; * Experience working under pressure and commitment to customers; * Basic English language skills for understanding systems and manuals; * Education in Digital Technology and IP protocols **Additional Information:** ------------------------------- **** * Sense of urgency and commitment to our internal and external customers; * Organizational and analytical skills to develop procedures methodically and rigorously; * Ability and adaptability to work in teams; * Enjoy interacting with people and possess interpersonal skills to engage with diverse viewpoints; **Additional Information** **Job Details** -------------------- * Functional Classification: P1 * Directorate: LE OM DE BACKBONE AM * Department: LE OM DE BACKBONE AM * Hiring Manager: JOSÉ AMARILDO SANTOS DA SILVA At **Claro, people are one of our core values.** Guided by this principle, we consistently invest in the health, well-being, and quality of life of our employees! To ensure the best possible experience during your journey with us, we offer an attractive benefits package. Check it out: * Flexible working hours; * Meal and food allowance; * Medical and dental assistance; * Support for serious illnesses; * Assistance for dependents with disabilities; * Pharmacy benefit; * Daycare/Babysitter allowance; * Personal Support Program; * Claro Running; * Private pension plan; * Life insurance; * Employee Combo; * Wellhub (Gympass); * Meu Pet Club; * Agreements and partnerships; * Recognition program for tenure; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disability. Everyone is welcome!** **Here, we have a large team that makes everything happen!** It is through the effort and dedication of each of our People that we are today a benchmark in what we do, united in our purpose: **“Connect to make life more fun and productive.”** We integrate all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are confirmed multi-champions by Speedtest as having the fastest and most stable mobile internet and the most stable Wi-Fi network in Brazil, among many other recognitions. We are also the 4th most valuable brand in Brazil (BrandZ). In Brazil, we operate in over 4,800 municipalities, serving more than 83 million customers. We have led portability net gains for over 5 years, with 1.2 million ported lines in 2022. And there’s more: We **innovate** our products and services to better serve our users! Today, we offer **entertainment** solutions (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, Claro Gaming), **financial services** (Claro Pay), and much more! We have an **aerospace presence** (with 5 satellites in orbit operated by Embratel) and are a reference in **industrial, automotive, and agribusiness connectivity**, among others. We also foster connections between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a Claro value. **We invest in environmental, economic, and social development**, always prioritizing governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people for a better future, combining our services with social investments in **education and citizenship** projects. **So, is it a match? #JoinClaro and help us build the future together!