Job Summary: Responsible for the first point of contact between internal customers and IT, providing technical support for infrastructure and systems across all computerized departments of the institution. Key Highlights: 1. User support for infrastructure and software 2. Computer and peripheral maintenance 3. Telephone support and Service Order management Responsible for the first point of contact between internal customers and IT, supporting internal customers by delivering IT technical support in infrastructure and systems to all computerized departments of the institution. Join us with courage!! **Responsibilities and Duties** **MAIN RESPONSIBILITIES:** * **On-site or remote user support for infrastructure and software;** * **Computer and peripheral maintenance;** * **Telephone support;** * **Software installation and updates;** * **Issuance of service and IT supply invoices;** * **Service Order management.** **Requirements and Qualifications** **Academic Background:** Technical training, undergraduate degree, or currently pursuing an undergraduate degree in Information Technology **(mandatory)**. **Specific Knowledge:** Computer maintenance (mandatory); Networking (mandatory); Windows Server (mandatory); MV Soul (mandatory); **Additional Information** **Salary:** R$ 2.000,00 **Benefits:**. **On-site meals:** Breakfast / Lunch / Afternoon snack / Dinner on site;. **Transportation Allowance;**. **Partnerships with Educational Institutions;** **Childcare Assistance (for women only, children up to 6 years old).** **100% On-site** **Schedule: Monday to Friday.** São Carlos Oncological Health is a hospital that, over the past five decades, has built a distinguished trajectory in oncological healthcare in Rio de Janeiro, aiming to deliver nearby and personalized cancer treatment. Since its founding in 1967, across every generation and up to the present day, people seek São Carlos Oncological Health for one single purpose: cancer. We were born to care for oncology patients. To achieve this, we believe in teamwork and invest in building an interdisciplinary structure where patients and their families find everything they need in one place, 24 hours a day. This is our One Stop Care concept, integrating Inpatient Care, 24-hour Emergency Services, Chemotherapy, Radiotherapy, as well as all Nuclear Medicine services (diagnostic and therapeutic), Examinations, and Specialist Consultations across diverse medical fields — all focused exclusively on Oncology. For us, life is invaluable. Therefore, we strive to redefine cancer and its impact on people’s lives. Here, we go beyond the disease and treatment itself. We confront cancer head-on, as a cause that must be addressed without taboo, without fear, and with great courage.