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Job Summary: We are looking for communicative, proactive, and customer-focused individuals who are passionate about delivering excellent service to join our sales team, with an emphasis on customer experience and results. Key Highlights: 1. Consultatively and delightfully serve and retain customers. 2. Understand customers' needs and offer suitable products. 3. Work with goals and challenges, focusing on results and positive relationships. Join Grupo Casas Bahia—the largest and most innovative retail group in Brazil—with over 70 years of history and a mission to fulfill the dreams of more than 90 million Brazilians. We are on a journey of constant growth and transformation, placing the customer at the center of everything we do. We value respect, diversity, and the personal and professional development of each of our employees. Here, you will have the opportunity to grow, develop, and be part of a team passionate about transforming retail. We're ready to welcome you! **Here, total dedication has never been stronger!** **Responsibilities and Duties** We are looking for communicative, proactive, and customer-focused individuals who are passionate about delivering excellent service to join our sales team! * Serve and retain customers consultatively and delightfully—both in physical stores and across digital channels; * Understand customers' needs and offer the most suitable products, always focusing on the shopping experience; * Sell products and financial services (such as the Casas Bahia and Ponto Frio credit cards, CDC, and insurance), and assist customers with the banQi, Casas Bahia, and Ponto apps; * Support customers with payments, product exchanges, and after-sales service; * Organize the store, ensure proper product display, and assist in creating promotional posters and materials; * Work with goals and challenges, focusing on results and maintaining strong team relationships. **Requirements and Qualifications** **Desirable:** * Strong communication skills and ability to interact effectively with diverse customer profiles; * Ability to work with goals and focus on results; * Daily organization and proactivity in store operations; * Interest in learning about products, financial services, and technology. **It’s a plus if you have:** * Prior retail sales experience; * Previous experience working with goals or public-facing customer service; * Basic knowledge of apps and digital tools. **Additional Information** **Health and Well-being** * **Medical and Dental Assistance** Take care of yourself and your family with security and comfort. * **Dr. Saúde (Doctor Saúde)** Free psychological support and telemedicine for you and your family members. * **Funeral Assistance** Support during difficult times so you’re not alone. **Quality of Life** * **Wellhub (Gympass)** and/or **Total Pass** Access to gyms and physical activities to keep your body moving. * **Pregnancy Program** Comprehensive support throughout pregnancy, including medical and emotional assistance. * **Baby Layette** \+ **Mommy Card** To warmly embrace this special moment. **Extended Leave Policies** * **180-Day Maternity Leave** More time to enjoy those first moments with your baby. * **20-Day Paternity Leave** So fathers can also be present during the baby’s first days of life. **Financial Security** * **PLR / Bonus** Extra recognition for your effort and dedication. * **Meal Voucher** High-quality meals for your daily routine. * **Transportation Voucher** Stress-free commuting to work. * **Life Insurance** Protection for you and your family. * **Private Pension Plan** An additional step toward your financial future. **Exclusive Benefits** * **Birthday Day-Off** A day off to celebrate your life! * **Discount Club** Up to **70%** off at more than 2,000 partners across Brazil and Latin America. * **Employee Store** Special conditions on group products. * **Discounts on All Grupo Casas Bahia Products** Guaranteed savings on your purchases. * **SESC Agreement** Culture, leisure, and services for your entire family. **Professional Development and Support** * **Corporate University** Training and internal career growth opportunities. * **Acolher Program** Free advisory services in **pension planning, finance, law**, and social support. Our commitment is to provide not only a workplace but also an experience that values and cares for you as a person! We’re here to support your personal and professional growth. **\#JOINCASASBAHIA** **Here, total dedication has never been stronger!** *Grupo Casas Bahia is one of Brazil’s most iconic companies, with a rich history spanning decades. Its journey is marked by resilience, innovation, and unwavering dedication to you! Our dedication is tireless; our drive to provide solutions—and to speak eye-to-eye—makes us human.* *We are more than 30,000 employees, operating Brazil’s largest and most digital logistics network—connected to over 1,000 physical stores and 29 distribution centers and delivery hubs—all designed for our 200+ million customers.* *If you’re driven by passion, simplicity, transformation, and the same dedication we bring to you and all Brazilians, we welcome you—feel at home and explore our career opportunities at Grupo Casas Bahia.*
