Job Summary: The professional will be responsible for designing and evolving the user experience of digital banking products, participating in ideation and refinement stages of solutions, ensuring usability and compliance with the design system. Key Highlights: 1. Designing and evolving digital banking products 2. Participating in all stages of the product lifecycle, from ideation to refinement 3. Applying UX frameworks and methods to enhance solutions **Description and Responsibilities:** **Working Hours:** Monday to Friday, 9 a.m. to 6 p.m. **Level:** Professional **Employment Type:** Permanent – CLT The **Banking Products** area is responsible for conceiving and evolving Sicoob’s banking products and services, working integrally with technology and business teams. It covers the entire strategic definition of products through to their deployment across digital and physical channels, including products such as Pix, Foreign Exchange, Open Finance, APIs, among others, delivered via multidisciplinary teams. **Responsibilities:** * Design and evolve the user experience of digital products, primarily participating in the ideation and refinement stages of solutions throughout the product lifecycle; * During ideation, the UX professional will be responsible for understanding business and user needs, supporting discovery processes, conducting journey and solution benchmarking, mapping macro-flows, formulating solution hypotheses, and aligning proposals with product analysts, business stakeholders, and technology teams; * During refinement, work with a defined scope to transform ideas into development-ready solutions by designing navigable prototypes in Figma, assessing impacts on user experience, identifying usability risks, and ensuring adherence to the institutional design system; * To support these stages, the professional may apply UX frameworks and methods—including user journey mapping, personas, qualitative research, wireframing, usability testing, empathy mapping, design thinking, design sprints, lean inception, interviews, desk research, and A/B testing—as required by the product and team direction; * During development and QA, provide targeted support—clarifying experience-related questions and validating whether technical adjustments preserve the intended user experience. **Requirements:** **Mandatory Requirements:** * Bachelor’s degree in Design, Digital Design, UX Design, Communication, Information Technology, Administration, Engineering, or related fields; * Advanced knowledge of User Journey Mapping and Navigable Prototyping; * Advanced proficiency in Figma; * Intermediate knowledge of Financial Products; * Intermediate knowledge of Usability Testing; * Formal education or certification in UX, Product Design, or related fields. **Desirable Requirements:** * Knowledge of Design Sprint, Miro, and User Research. **Benefits:** Childcare/Babysitting Allowance, Undergraduate and Postgraduate Scholarship Program, Christmas Basket, Year-End Day Off, Extended Maternity Leave, Extended Paternity Leave, Annual Profit Sharing, Health Insurance Plan, Dental Insurance Plan, Multi-Sponsored Private Pension Plan, Soft and Hard Skills Development Program, Internal Mobility Program – Internal Opportunity Matching, “Viver Bem” (Well-being) Program, Life Insurance, Sicoob Corporate University, Meal Voucher, Food Voucher, Transportation Voucher (optional), Wellhub