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Junior Infrastructure Analyst | Production Scheduler

Indeed
Full-time
Onsite
No experience limit
No degree limit
Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil
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Description

Job Summary: We are seeking a Junior Production Scheduler Analyst to plan and monitor production job streams, ensuring secure execution of jobs and workflows with a focus on Control-M. Key Highlights: 1. Direct involvement in ensuring the stability of XP Inc.'s critical environments. 2. Opportunity to learn and grow technically in scheduling and automation. 3. Collaboration with development, infrastructure, and partner teams. **About Us** XP Inc. is one of Brazil’s largest independent financial institutions, operating brands such as XP, Rico, Clear, XP Educação, InfoMoney, and others. With over 4.6 million active clients and assets under custody exceeding R$ 1.1 trillion, XP Inc. has been transforming the financial market for 24 years to improve people’s lives. Guided by four core values — **Big Dreams, Entrepreneurial Spirit, Customer Focus, and Open Mind** — XP Inc. continuously seeks top talent driven by ambition to achieve the impossible. **About the Opportunity** ------------------------ The Production/Scheduler team is responsible for planning, orchestrating, and monitoring production job streams, ensuring that jobs, integrations, and file workflows execute securely, within scheduled time windows, and in adherence to business SLAs. We are looking for a Junior Production Scheduler Analyst to support daily operations, with a focus on Control-M, corporate file transfers, and technical incident analysis — directly contributing to the stability of XP Inc.’s critical environments. Learn more about our day-to-day on Instagram and LinkedIn. Check our reviews on Glassdoor. **What We’re Looking For** -------------------- **Essential Requirements:** * Minimum 2 years of experience working with Control-M and/or other job scheduling/file transfer tools. * Basic/intermediate technical knowledge of: + Production job streams (batch) and jobs; + Control-M (or similar scheduling tool); + Connect (or equivalent corporate file transfer solution); + Scripts (e.g., Shell Script, Batch, PowerShell, or similar) to support incident analysis and minor operational adjustments. * Familiarity with VAN — Value Added Network — and its role in corporate/B2B file exchange. * Analytical mindset and attention to detail, especially during incident scenarios. * Organizational skills to manage multiple requests, job queues, and varying processing windows. * Strong communication skills for interaction with squads, business teams, and external partners. * Proactivity in identifying root causes and proposing process improvements — not just firefighting. * Eagerness to learn and grow technically in scheduling, automation, file transfer, and infrastructure. **Nice-to-Have Qualifications:** * Basic knowledge of Operating Systems (Windows Server and/or Linux), supporting job analysis, directories, permissions, and services. * Basic knowledge of Databases (e.g., SQL for simple queries, record validation, connectivity checks). * Experience with networking fundamentals related to file transfer (ports, protocols, point-to-point connectivity). * Hands-on experience with additional corporate file transfer and integration tools beyond Connect (e.g., corporate SFTP, MFT, etc.). * Familiarity with monitoring and observability concepts (logs, metrics, alerts) to support troubleshooting. **Challenges and Impact** ---------------------- * Monitor and operate production job streams (batch) using scheduling tools, primarily Control-M. * Perform failure and incident analysis on jobs and integration workflows, identify root causes, and propose corrective and preventive actions. * Execute job activation, suspension, reprocessing, and adjustments according to defined operational procedures and SLAs. * Support configuration and maintenance of corporate file transfer workflows using Connect and/or other enterprise file transfer solutions. * Use scripts (shell, batch, or similar language) to support analysis routines, troubleshooting, and automation of minor tasks. * Collaborate with development, infrastructure, and external partner teams to ensure proper functioning of job streams. * Document and maintain up-to-date records of workflows (jobs, dependencies, time windows, technical requirements). * Contribute to continuous improvement of scheduling and monitoring processes by sharing suggestions and daily learnings. * **Process Steps** * **Initial Screening**: Resume review to assess alignment with qualifications and job requirements. * **General Assessments**: Cultural fit evaluation via Mindsight assessment and logical reasoning test by Predictive Index. * **Recruitment Team Interview**: Discussion of expectations regarding the role and professional goals. * **Leadership Interview**: A conversation to explore your perspective and how you can contribute to the team and company. * **Peer Interview**: Interaction with future colleagues to evaluate synergy and teamwork. * **Offer**: Presentation of the employment proposal, including remuneration and benefits details. **Benefits:** Health and Well-being: * Comprehensive health insurance with no co-payment (including coverage for dependents) * Dental insurance * Wellhub (Gympass) * Zenklub * Life insurance * iFood Benefits (flexible VA and VR) * Transportation allowance * New Value (benefits club) * Parental leave: 6-month maternity leave and 20-day paternity leave * Childcare assistance Financial Life * Exclusive investment funds * Investment advisory services * XP Visa Infinite card with no annual fee * Credit options (payroll-deductible loans, home equity loans, real estate CCB loans, etc.) **Flexible In-Person Work Model** Our work model varies by role — fully in-person for certain business areas and more flexible for other teams. We follow a model with higher in-person frequency, always guided by flexibility and autonomy, aligned with our entrepreneurial culture. At XP Inc., we value face-to-face interactions and believe office spaces serve as tools to strengthen workplace relationships. * *By proceeding with your application, you declare that you have read, understood, and agree to the Privacy Policy of XP Inc. Group and its vendors and partners supporting the selection process. XP Inc. Group may use artificial intelligence solutions to assist the recruitment team throughout the process, which may involve processing your personal data for this purpose, in accordance with the principles of the General Data Protection Law and XP Inc. Group’s Privacy Policy.*

Source:  indeed View original post
João Silva
Indeed · HR

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Indeed
João Silva
Indeed · HR
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