Job Summary: We are seeking a Customer Service Representative to provide customer support, clarify inquiries, and ensure a positive customer experience. Key Highlights: 1. Customer service through various digital channels 2. Providing information about products and services 3. Acting in a courteous, empathetic, and professional manner **Job Description:** We are seeking a Customer Service Representative to interact with customers, provide support, clarify inquiries, register requests, and ensure a positive experience with the company. **Responsibilities:** * Provide customer service via telephone, email, chat, or other digital channels * Provide information about products and services * Register and track requests, complaints, and suggestions * Forward requests to the relevant departments * Keep customer service system records up to date * Act in a courteous, empathetic, and professional manner **Requirements:** * Completed high school education * Strong verbal and written communication skills * Basic computer knowledge * Ability to interact effectively with customers * Organizational skills and attention to detail **Preferred Qualifications:** * Prior experience in customer service or call centers * Familiarity with customer service systems (CRM) Employment Type: Full-time CLT Salary: R$1.704,00 per month Benefits: * Meal allowance * Transportation allowance