Office Assistant

Description

Job Summary: Administrative support in an insurance brokerage, focusing on customer service, document organization, and support for brokers and the administrative department. Key Highlights: 1. Support internal and external customer service and organize documents. 2. Provide general support to insurance brokers and the administrative department. 3. Requires organization, attention to detail, and strong communication skills. **Preference for candidates residing in the North Zone, near Tucuruvi.** **Preference for candidates with prior experience in an insurance brokerage.** Perform administrative support tasks within an insurance brokerage. Responsibilities include supporting internal and external customer service, organizing documents, assisting with proposal and policy tracking, and providing general support to brokers and the administrative department. Tasks include data entry and updating information in systems, document verification, deadline monitoring, generating simple reports, contacting insurers and clients for basic requests, and managing physical and digital filing systems. The role demands organization, attention to detail, and strong communication skills to ensure efficiency and quality in the brokerage’s daily operations. * Organization and attention to detail * Strong verbal and written communication skills * Basic computer proficiency (Microsoft Office, especially Word and Excel) * Aptitude for handling documents, registrations, and administrative controls * Ability to manage deadlines and repetitive routines * Proactivity and willingness to learn about insurance products * Good interpersonal skills and teamwork ability * Basic customer service skills (telephone, email, and WhatsApp) * Prior experience in administrative tasks or in insurance brokerages/insurance companies is desirable Job Type: Full-time, Permanent CLT Compensation: R$1.800,00 - R$1.801,00 per month Benefits: * Life insurance * Meal allowance * Transportation allowance Selection Question(s): * Do you have experience with administrative routines in an insurance brokerage? Work Location: On-site