Job Summary: Santander is seeking a passionate Prospera Customer Specialist to manage and prospect micro and small entrepreneur customers. Key Highlights: 1. Portfolio management and prospecting of micro and small entrepreneur customers 2. Conduct in-person visits to our customers and ensure their satisfaction 3. Work within a growing ecosystem that values diversity Prospera Customer Specialist Country: Brazil If you are eager to grow and continuously learn, and passionate about working with people, this could be the right place for you! Santander is a growing ecosystem committed to helping individuals and businesses prosper. Here, you can create the new, challenge the market, and question the status quo. It is about embracing both the urgency of now and the vision for the future—always delivering the best possible experience for our customers. It means being part of a global company that values diversity across all dimensions and champions a horizontal organizational culture. At Santander, we embrace a horizontal culture built around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Prospera Customer Specialist, where you will join as a Specialist—the primary expert in your field. Your role here will include: Managing the portfolio and prospecting new micro and small entrepreneur customers; Conducting in-person visits to our customers; Identifying and acting on potential partnerships; Ensuring customer engagement and satisfaction; Preventive collections; Negotiating agreements; Monitoring portfolio delinquency. You’ll fit right in if you embody: Think Customer – Put the customer first Embrace Change – Drive change Act Now – Act swiftly Move Together – Collaborate as a team Speak Up – Speak openly For this role, we value: Completed high school or technical education (a university degree is even better!); Experience with Microsoft Office Suite; Strong communication skills; * Experience in microcredit is a plus. If this resonates with you, join Santander! \# BENEFITS Variable Compensation; Medical and Dental Assistance; Meal and Food Allowance; Life Insurance; Childcare/Babysitter Allowance; Gympass or Totalpass; Nascer Program; Be Healthy – A program encouraging healthier lifestyles; PAPE – Specialized Personal Support Program. \#Sales \#Commercial \#Prospecting \#SalesStrategy \#Microcredit So? Ready to be ignited? Prospera is Santander’s Microfinance Platform, designed to support micro and small businesses in investing toward growth. We empower our customers with access to financial education and guidance on responsible credit usage. If this inspires you, join Santander! ️ \#HereYourSparkTransforms \#JoinSantander \#BeAProsperaSpark