Job Summary: The IT Documentation Specialist will structure, organize, and maintain corporate IT documentation, ensuring quality, standardization, and traceability for compliance and audits. Key Highlights: 1. Structure and organize corporate IT documentation 2. Ensure quality and standardization for compliance and audits 3. Support IT Infrastructure teams and Operations, Security, and Audit departments The IT Documentation Specialist will be responsible for structuring, organizing, and maintaining corporate documents related to IT projects, requests, audits, and processes. The professional will ensure quality, standardization, and traceability of all formal evidence and records within the area, supporting IT Infrastructure teams to meet requirements from Operations, Security, Audit, and Governance departments. This role is critical to ensuring compliance with internal standards, client requirements, and industry best practices, as well as supporting internal and external audits. **Responsibilities:** * Draft, review, and maintain IT documentation, including manuals, procedures, topologies, inventories, and reports. * Develop formal evidence documentation for internal and external audits (e.g., regulated clients). * Produce corporate reports and documentation related to: * IT projects and requests. * Contingency testing and Disaster Recovery (DR) exercises. * Results, KPIs, and deliverables. * Processes and operational workflows. * Record and standardize test evidence—such as the annual DR exercise—creating complete, traceable, and structured corporate documentation. * Create diagrams, flowcharts, and executive models for internal and external presentations. * Ensure organization, version control, and continuous updating of documentation artifacts. * Support technical teams in translating technical information into formats understandable by Audit, Business, and Client departments. * Collaborate with Infrastructure, Systems, Security, and PMO teams to gather information and validate technical content. Requirements: **Requirements:** * Bachelor’s degree in Technology or Finance-related fields; * Experience with Power BI; * Experience with IT documentation for requests and projects; * Knowledge of IT Infrastructure; * Excellent written communication, organizational skills, and attention to detail; * Proven experience producing IT documentation—including policies, processes, diagrams, reports, evidence, and audit artifacts; * Experience documenting projects, requests, deliverables, and operational processes; * Ability to develop corporate documentation with clarity, structure, and standardization; * Experience preparing formal evidence for audits—especially related to Disaster Recovery (DR) and business continuity testing; * Proficiency with Microsoft Office suite. **Preferred Qualifications:** * Knowledge of IT Infrastructure (networks, servers, cloud, backup, DR, governance, etc.). * Experience with ITSM, CMDB, or portfolio management (APM) tools. * Experience in regulated or mission-critical environments (financial, banking, insurance). * Familiarity with frameworks such as ITIL, COBIT, or ISO 27001. **Additional Information:** * Monthly rate: R$ 14.000,00 (PJ).