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Job Summary: The professional will welcome customers, identify their needs, register new customers, monitor sales, and ensure customer satisfaction while working in a dynamic environment. Key Highlights: 1. Opportunity to develop skills and grow professionally 2. Work with the largest brand portfolio in the segment 3. An environment that values diversity and inclusion Join Us in Building the Future of Mobility! At **AUTOMOB**, we breathe passion for cars. We are a 100% Brazilian company driven by talent, enthusiasm, and the contagious energy of our employees. Here, challenges become opportunities, and your voice has the power to shape the future of dealership operations in Brazil. We are **leaders** in the industry, with a strong presence across the entire national territory. From light vehicles to heavy machinery, from financial services to insurance and consortia, we offer an integrated universe of solutions for our customers. With over **190 stores spread across 12 states and 65 cities**, we represent iconic brands such as BMW, Honda, Volkswagen, Toyota, JLR, Volvo, BYD, GWM, Ford, VW/MAN, Valtra, Fendt, and many others. Imagine working with the country’s largest brand portfolio in the segment alongside more than 5,000 passionate and engaged professionals. At **AUTOMOB**, you’ll have the opportunity to develop your skills, broaden your knowledge, and build a successful career in a dynamic and challenging environment. We provide comprehensive solutions for our customers—from vehicle sales to after-sales services such as workshops, bodywork, and painting. If you’re passionate about cars, eager to learn, and looking for a place where your ideas are valued, AUTOMOB is your destination! Accelerate with us and make a difference at a company that values diversity and inclusion in all forms. Join us and become part of a team that celebrates individuality and mutual respect. **Responsibilities and Duties*** Welcome customers and identify their needs to offer suitable solutions. * Register new customers in the SINC system during service interactions. * Verify and update registered customer data in the SINC system, if necessary. * Proactively communicate via phone calls, messages, or email to ensure personalized follow-up. * Conduct follow-ups to confirm customer satisfaction and identify new demands. * Assist in order issuance, information organization, and inventory control. * Negotiate commercial terms—such as price and payment deadlines—in alignment with customer needs. * Offer parts based on promotions, marketing policies, and strategic opportunities—including preventive maintenance recommendations and equipment repairs. * Segment active customers according to acquired equipment and purchasing profiles. * Ensure all active sales are recorded in the CRM or standard spreadsheet and shared with leadership. * Ensure every sale is accompanied by an official invoice. * Ensure counter-based product dispatch complies with Internal Procedure for Parts Commercialization – PIPV-003. * Verify the customer’s credit limit prior to completing any sale. * Finalize sales, organize billing, and coordinate parts delivery, ensuring proof of delivery (signed receipt by authorized person). * Conduct post-sale follow-up to ensure customer satisfaction and loyalty. * Serve customers under contractual assistance agreements, issuing invoices and requesting parts in the SINC system per contract clauses. * Request required parts from the warehouse staff via the SINC system, as listed in the delivery note, ensuring compliance with the Internal Inventory Administration Procedure. * Participate in technical and commercial training to expand product and sales knowledge. * Develop emotional intelligence skills to manage diverse customer profiles and challenging situations. * Collaborate with the after-sales coordinator or manager to prospect and manage DSH sales for assigned customers. **Requirements and Qualifications** * Willingness to learn and proactive attitude; * Strong verbal and written communication skills; * Flexibility and ability to work in a team; * Valid Brazilian driver’s license (Category B) **Additional Information** **PEOPLE ARE OUR BUSINESS—THAT’S WHY WE VALUE OUR EMPLOYEES IN MULTIPLE WAYS!** We offer the traditional benefits you already know—and go beyond them. Learn more! * **TUNED INTO YOU:** Specialized support for our people and their families through a 24-hour helpline offering psychological, health, social, family, financial, and/or legal assistance—all with absolute confidentiality. * Extended **Maternity Leave** and **Paternity Leave** + **Newborn Kit** for new mothers and fathers. * We understand how important children’s and adolescents’ education is. At **AUTOMOB**, we help our people purchase the **school supply kit** for their children. * Our people enjoy exclusive access to a **discount platform** covering travel, culture and entertainment, services, gastronomy, education, and wellness. * Through the **AUTOMOB University**, our people learn and enhance their professional development, becoming protagonists of their own careers. * We recognize and value our **veteran employees** who complete years of service with us. Those with **more than 15 years** receive a special mega-event. * **Mom’s Corner:** A dedicated space at our headquarters in Itaim Bibi and Administrative Headquarters in Mogi das Cruzes for mothers returning from maternity leave who wish to **continue breastfeeding**. The area includes all **items needed to express and store breast milk, with privacy and comfort.** **** * **Totalpass:** Access to an extensive network of gyms and mental health and nutrition services, promoting healthy habits and wellbeing. * **Pet Love:** To care for your four-legged family member too, we include a special benefit for this beloved member of your family. Do you identify with this position? Explore our open positions, apply, and let’s grow together in this company that expands every day. The dream that began in 1995 with our first Volkswagen dealership gained momentum and transformed into Brazil’s largest and most diversified dealership group. Our brand and product portfolio covers everything from light vehicles—new and used—to agricultural machinery, yellow-line equipment, and diverse services meeting our customers’ needs. Today, we represent 35 brands across these various segments. Our devotion to service is part of our culture; we have a highly skilled team sharing the same core values: PEOPLE, CUSTOMERS, SIMPLICITY, OWNER MINDSET, SUSTAINABILITY, AND PROFIT. In 2021, we initiated our consolidation process with the creation of AUTOMOB, but it was in 2024 that we unified all dealership companies and operations into a single corporation. Currently, we operate over 200 stores across 13 Brazilian states and employ nearly 7,000 people. Are you interested and want to join our Group? Then **accelerate with us**! We are a diverse company that promotes diversity across all positions—regardless of gender, sexual orientation, race, religion, or disability.
