Job Summary: We are seeking a Floor Leader to manage the team and ensure excellence in customer service, product quality, inventory control, compliance with regulations, and development of marketing strategies. Key Highlights: 1. Team leadership and people management 2. Focus on excellence in customer service 3. Opportunity to develop marketing strategies Floor Leader Position Description: We are looking for a Floor Leader to lead our team and ensure excellence in customer service. Responsibilities: * Manage restaurant staff * Ensure quality of products and services offered * Control inventory and place orders for goods * Ensure compliance with hygiene and food safety regulations * Serve customers and resolve potential issues or complaints * Develop marketing strategies to increase customer base Requirements: * Prior experience as a restaurant floor leader * Knowledge of people management and leadership * Ability to work under pressure and solve problems quickly * Knowledge of hygiene and food safety regulations * Availability to work flexible hours, including weekends **Benefits:** * **Department Target Achieved:** **HR Indicator Target - R$ 300.00** **Customer Service Indicator Target - R$ 350.00** **Department Sales Indicator Target - R$ 350.00** **Department Quality Indicator Target - R$ 300.00** * **Transportation Allowance;** * **Life Insurance / Funeral Assistance;** * **Gym Membership Agreement with TOTALPASS;** * **Health and Dental Plan (employee-subsidized, corporate rate);** * **Discount Agreements with universities and language courses through APAS.**
João Silva
Indeed · HR
João Silva
Indeed · HR
