Job Summary: Technical support professional for HelpDesk, providing assistance to external users and performing basic financial support. Key Highlights: 1. Support and resolution of service requests via telephone, email, or chat 2. Assistance in scheduling technical service appointments 3. Knowledge of Windows operating systems and Office suite Technical Support \- HelpDesk Position Description: We are seeking a professional to provide technical support and assist the company’s external users. Responsibilities: * Respond to and resolve technical support requests via telephone, email, or chat * Perform basic financial support tasks such as issuing payment slips * Assist in scheduling technical service appointments Requirements: * Prior experience in technical support or HelpDesk is an advantage * Knowledge of Windows operating systems and Office suite * Strong communication skills and ability to interact with users of varying technical proficiency levels * Availability to work occasional on-call shifts