TECHNICAL SUPPORT ASSISTANT

Description

Job Summary: A technical support professional to assist users, maintain equipment, install and configure systems, resolve technical issues, and support user account and network administration. Key Highlights: 1. Provide technical support to company users 2. Perform basic maintenance on computers and equipment 3. Identify and resolve technical issues A technology company is seeking a Technical Support Assistant in Imperatriz. **Responsibilities:** Provide technical support to company users. Perform basic maintenance on computers and equipment. Install, configure, and update operating systems and software. Identify and resolve technical issues (troubleshooting). Support the analysis and operation of corporate systems. Assist in user account and access administration (Active Directory). Log and track technical support tickets. Support basic network and IT infrastructure maintenance. Previous experience as a Support Analyst, Support Technician, Technical Support Assistant, or Support Specialist may indicate alignment with some of the activities in this role. Technical certification in progress Required experience **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Employment Type: Full-time \- On-site. * Schedule: Full-time * Working Hours: To be determined.