Job Summary: We are seeking a professional to assist in the backup process, customer support activities, and metric monitoring, with an emphasis on communication and proactivity. Key Highlights: 1. Assist in backup and customer support 2. Focus on communication and proactivity 3. Company committed to inclusion We were founded to transform the construction industry, aiming to make the entire construction journey **simple, digital, and intelligent**. We are enemies of chaos. Obsessed with simplicity. Committed to building a sustainable, intelligent future. We view technology as a means to improve people’s lives. We value each employee’s knowledge and seek individuals who want to **add value** to the company. All persons with disabilities are welcome to apply. We are an inclusive company that provides accessibility accommodations throughout the selection process and in the workplace. **Responsibilities and Duties** * Assist in customer backup processes; * Provide customer support; * Monitor metrics. **Requirements and Qualifications** **Mandatory Experience:** * Currently pursuing a bachelor’s degree. **Preferred Experience:** * Customer support * Public-facing service **Desired Personal Attributes:** * **Strong Communication Skills:** Ability to communicate clearly and persuasively, both verbally and in writing; * **Resilience:** Ability to handle rejections and challenges while maintaining motivation and focus on goals; * **Flexibility:** Adapt to different situations and demands, adjusting approaches as needed; * **Proactivity and Self-Responsibility:** Strong sense of ownership over outcomes and willingness to take initiative to achieve goals. **Additional Information** Work Modality: Hybrid (2 days office / 3 days remote) – Remote Work Allowance: R$ 70.00; Mobility Benefit options (Transportation Voucher, Fuel Voucher, or Parking); SESC Membership; Birthday Day Off; Mental Health Program; Life Insurance; Meal Ticket: Company-subsidized (paid via Flash Benefits card) R$ 28 per business day; Career Development Path; Total Pass (Discounts at Gyms / Sports). Working Hours: 9:00 AM – 4:00 PM We are the operating system of the new construction industry. We were founded to transform the construction industry, aiming to make the entire construction journey simple, digital, and intelligent. Through each of our Business Units (BUs), we deliver simple solutions covering every stage of the construction journey. We drive innovation with Polar components. Industrial disruption through Simple Wall modules and walls. Digitalization and intelligence via Autodoc. We are enemies of chaos. Obsessed with simplicity. Committed to building a sustainable, intelligent future. We view technology as a means to improve people’s lives. We combine these traits with an obsession for evolution and pragmatism, positioning ourselves as change leaders in the industry. We are Ambar.