Job Summary: Resident Technician sought for stable employment focused on excellence in maintaining multifunction printers for a global client. Key Highlights: 1. Opportunity in a structured corporate environment 2. Continuous learning and interaction with a global client 3. Next step in your technical career **OPEN POSITION | PRINTER TECHNICIAN – RICOH BRAZIL** Are you from the technical field and seeking stable employment with a major global client? Then this position is for you! **About the Opportunity** We are looking for a **Resident Technician** to be stationed at our client **Johnson & Johnson**, in São José dos Campos, responsible for ensuring full functionality of multifunction printers, with emphasis on quality, agility, and service excellence. * ️ **Main Responsibilities:** * Preventive and corrective maintenance on multifunction printers; * Direct technical support to the client (resident model); * Technical fault diagnosis and resolution; * Toner, parts, and maintenance kit replacement; * Installation, configuration, and network printer support; * Incident tracking and SLA compliance; * Completion of technical reports and basic consumables inventory control. **Requirements:** * Technical education in Computer Science, Networking, Electroelectronics, or related fields; * Experience in printer maintenance (laser, inkjet, and/or thermal); * Knowledge of networking, drivers, and Windows operating systems (Linux is a plus); * Proactive, organized profile with strong interpersonal skills. **Work Location:** Rodovia Presidente Dutra, S/N – KM 154 – Jardim das Indústrias – 12240908 – SÃO JOSÉ DOS CAMPOS/SP – BRA * **Working Hours:** Monday to Friday, from **08:00 to 17:00** ✨ **Why Join Ricoh?** Here, we believe that **technology is created by people and for people**. You will have the opportunity to work in a structured corporate environment, engage in continuous learning, and interact directly with a globally significant client. **Grow with Ricoh and take the next step in your technical career!** Minimum Education Level: Technical Course