Job Summary: We are seeking a Help Desk Apprentice to join our collaborative team, focused on learning and supporting support metrics. Key Highlights: 1. Learn by doing and develop new skills 2. Collaborative and challenging work environment 3. Opportunity to support and monitor support metrics We are looking for an energetic Apprentice who is eager to make things happen and learn hands-on, to join our Help Desk team! We want someone proactive, unafraid to learn and try new things, organized, team-oriented, and who understands that team success is built collaboratively. **Responsibilities and Duties** * Support and monitor Help Desk support team metrics; * Assist with other team-related tasks. **Requirements and Qualifications** * Currently enrolled in High School or University; * Availability to work onsite in the Batel neighborhood of Curitiba, Monday through Friday, with a daily 6-hour schedule; * Organizational skills and attention to detail; * Willingness to work collaboratively in a team; **Additional Information** **CLT** * Meal allowance of R$ 459.63; * Transportation allowance (no employee deduction); * Unimed health insurance plan; * Dental Uni dental insurance plan; * Life insurance; * Gym Pass; * Total Pass; * Gazeta do Povo discount club; * Education assistance; * Excellent work environment, dining area, relaxation room with games, library, table tennis, billiards, abundant coffee, and delicious treats every Monday; At Agrotis, we love challenges because they constantly enhance our knowledge and ways of working. We strongly believe in agile methodologies but remain flexible enough to adapt them when needs require. We firmly believe that diversity of experiences, perspectives, and incentives will lead us to a better environment for our employees—and consequently, a better product for our users and customers. Above all, we value a genuine team. We cherish relationships and proudly foster a pleasant workplace enriched with fun—whether in intense FIFA matches, table tennis, or billiards. Oh—and we also enjoy beer and plenty of coffee! We deeply value innovation; thus, we invite and encourage everyone to join our mission of driving digital transformation in agribusiness. Are you passionate about technology and agribusiness too? Then **#JoinAgrotis**