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EXTERNAL TECHNICAL SUPPORT - PARNAIBA
Indeed
Full-time
Onsite
No experience limit
No degree limit
R. Godofredo Viana, 790 - Centro, Imperatriz - MA, 65901-480, Brazil
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Description

Job Summary: We are seeking professionals passionate about customer service and technology to join a dynamic team focused on solving problems and enhancing the customer experience. Key Highlights: 1. Collaborative work environment where your ideas are valued. 2. Opportunities for professional growth and development. 3. A welcoming team that believes in each employee’s potential. Credi Shop | Parnaíba - PI | On-site Job Description We are looking for professionals passionate about customer service and technology to join a dynamic and innovative team. If you possess strong problem-solving skills and wish to make a difference in our customers’ experience, this is your opportunity. Here, you will find a collaborative work environment where your ideas are valued and your development is actively supported. We offer an attractive benefits package and growth opportunities, along with a welcoming team that believes in each employee’s potential. Join a company that prioritizes service excellence and continuously strives to improve its solutions. If you are motivated and eager to contribute to a more connected and efficient future, we’re waiting for you. Don’t miss the chance to transform your career with a new challenge! Responsibilities and Duties * Provide on-site customer support, delivering technical assistance for equipment installation and maintenance. * Diagnose and resolve technical issues, ensuring customer satisfaction. * Conduct training sessions and provide guidance to customers on product and service usage. * Adhere to scheduled visit timelines and monitor area performance indicators. * Stay updated on product and service changes and innovations. Requirements and Qualifications * Valid driver’s license, Category A; * Personal vehicle (motorcycle); * Prior experience in technical support or customer service. * Installation and replacement of POS equipment (card machines); * Willingness to travel; * Ability to work collaboratively in teams and across departments; * Flexibility to adapt to varying situations and demands. Desirable Requirements * Proficiency in technical problem diagnosis and resolution; * Course in Computer Assembly and Maintenance; * Experience in customer service and technical support; * Willingness to travel. Salary Range To be determined Employment Type CLT Benefits * Meal Allowance; * Life Insurance; * Wellhub (Gympass); * Birthday Day Off; * Training Program; * Workplace Wellness Program. About the Company We are Credi-Shop—though some call us “the wallet’s best friend,” “the preferred card,” “a dream enabler,” and other affectionate names. The authenticity of these terms can be verified through our public communication channels. Such expressions of affection prompt us to reflect on the importance of fulfilling our corporate purpose: helping people achieve their goals through hassle-free access to credit. It is precisely our belief in the individuals benefiting from our business—and in those who constitute our team—that makes us increasingly a company that understands and recognizes people as the most valuable and precious asset for any brand or organization. Credi-Shop’s guiding principle goes beyond being merely a financial institution; we proactively strive to help people realize their most essential goals, achievements—and why not say it—dreams! What many simply call “credit,” we have learned to call “trust.” Because it was trust in people that inspired our founder, Mr. Valdecy, who firmly believed in the transformative power of a business guided also by a social mission. Thus, our values rest upon three core pillars: Granting Credit, People, and Sustainability.

Source:  indeed View original post
João Silva
Indeed · HR

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