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Job Summary: Join us and become a Hit! Provide mobile phone support, manage inventory control, and perform mobile configuration in an innovative environment that values customer respect. Key Highlights: 1. Mobile phone support and mobile configuration. 2. Collaborate with brilliant minds and transform the future of technology. 3. A vibrant culture where innovation and customer respect are top priorities. At Hitss, innovation is our fuel, curiosity is our engine, and respect for the customer is our compass. If you are driven by passion to create disruptive technological solutions, constantly seek challenges that push the boundaries of what’s possible, and believe that putting the customer first is the key to success, then you’re in the right place. We want people who stand out, think outside the box, and are willing to explore new horizons. Here, every idea is valued, every question is encouraged, and every challenge is seen as an opportunity for learning and growth. Join us and be part of a vibrant culture where innovation is fueled by relentless curiosity and where respect for the customer permeates all our actions. Here, you’ll have the freedom to explore your skills, collaborate with brilliant minds, and transform the future of technology. If you’re ready to join a company that believes talent is the key to success, send us your resume and become part of our team. We look forward to meeting you and jointly driving the next generation of technological solutions. **Join us and become a Hit!** **Responsibilities and Duties** **Main Responsibilities:** * Provide mobile phone support to users; * Assist in inventory (stock) management of customer equipment; * Open and monitor service protocols through channels and platforms (Opera360, GSINC); * Perform mobile configuration (email, MDM, applications); * Possess knowledge of mobility products and plans for customer engagement; * Possess knowledge of tools used in daily activities (Gestor Online, Opera360, and Conta Online). **Requirements and Qualifications** **Required Qualifications:** * Completed Bachelor’s degree; * Intermediate Office suite proficiency, especially Excel; * Intermediate Android or iOS user; * Knowledge of technology (with focus on mobile telephony). **Desirable Qualifications:** * Knowledge and experience working with mobile telephony; * Experience providing technical support in mobile telephony or microinformatics. **Additional Information** Want to explore all our open positions? Visit our page: Hitss – Join Our Team https://globalhitss.gupy.io/ **Important: All our positions are open to professionals with disabilities, gender equity, and racial/ethnic diversity.** HITSS BRAZIL is a multinational company within the Claro Group, operating for over 30 years in the digital solutions and IT services market across 7 countries. Combining unparalleled experience and specialized expertise, our 5,000 employees are committed to creating something new every day. We bet on innovation with integrity and strive to develop inclusive, responsible, and sustainable solutions for our employees and customers. **Through our Diversity and Inclusion pillar, everyone has equal opportunities to build their career.** We do not discriminate based on gender, religion, race, sexual orientation, social status, or disability. If you enjoy challenges, trends, agile and innovative processes, this is your place. Join us!
