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20329-Telco Backoffice Analyst

Indeed
Full-time
Onsite
No experience limit
No degree limit
Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil
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Job Summary: Join Hitss as a Hit and drive the next generation of technological solutions while becoming part of a vibrant culture where innovation is fueled by curiosity. Key Highlights: 1. Mobile phone support for users 2. Assistance in equipment inventory control 3. Mobile configuration and knowledge of mobility products At Hitss, innovation is our fuel, curiosity is our engine, and respect for the customer is our guide. If you are driven by passion to create disruptive technological solutions, constantly seek challenges that push the boundaries of what is possible, and believe that putting the customer first is the key to success, then you are in the right place. We want people who stand out, think outside the box, and are willing to explore new horizons. Here, every idea is valued, every question is encouraged, and every challenge is embraced as an opportunity for learning and growth. Join us and become part of a vibrant culture where innovation is fueled by relentless curiosity and respect for the customer permeates all our actions. Here, you will have the freedom to explore your skills, collaborate with brilliant minds, and transform the future of technology. If you are ready to join a company that believes talent is the key to success, submit your resume and join our team. We look forward to meeting you and jointly driving the next generation of technological solutions. **Become a Hit!** **Responsibilities and Duties** **Main Responsibilities:** * Provide mobile phone support for users; * Assist in controlling the client’s equipment inventory (stock); * Open and track service protocols through channels and platforms (Opera360, GSINC); * Perform mobile configuration (email, MDM, applications); * Possess knowledge of mobility products and plans for client engagement; * Possess knowledge of tools used in daily activities (Gestor Online, Opera360, Conta Online). **Requirements and Qualifications** **Required Qualifications:** * Completed undergraduate degree; * Intermediate Office suite proficiency, especially Excel; * Intermediate Android or iOS user; * Knowledge of technology (with focus on mobile telephony). **Desirable Qualifications:** * Knowledge and experience working with mobile telephony; * Experience providing technical support in mobile telephony or microinformatics. **Additional Information** Want to explore all our open positions? Visit our page: Hitss – Work With Us https://globalhitss.gupy.io/ **Important: All our positions are open to professionals with disabilities, gender equity, and racial/ethnic diversity.** HITSS BRASIL is a multinational company within the Claro Group, operating for over 30 years in the digital solutions and IT services market across 7 countries. Combining unparalleled experience and specialized skills, our 5,000 employees are committed to making the new happen every day. We invest in innovation with integrity and strive to develop inclusive, responsible, and sustainable solutions to serve our employees and clients. **Through our Diversity and Inclusion pillar, everyone has equal opportunities to build their career.** We do not discriminate based on gender, religion, race, sexual orientation, social status, or disability. If you enjoy challenges, trends, agile and innovative processes, this is your place. Join us!

Source:  indeed View original post
João Silva
Indeed · HR

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Indeed
João Silva
Indeed · HR
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