Job Summary: An Operational Assistant to handle order intake, contract management, customer service, and operational support tasks. Key Highlights: 1. Performing operational support and customer service routines 2. Order and contract management 3. Providing support to technical assistance teams and service requests A furniture store is seeking an Operational Assistant in São Paulo (West Zone). Sidlar is a company specialized in selling construction materials, offering a wide range of products to meet the needs of construction projects and renovations. **Responsibilities:** Order intake; sending forms to financing institutions; contract management; managing the opening of technical assistance requests and service tickets; telephone customer service; responding to and engaging customers through official channels and social media; performing tasks related to standard Operational Assistant duties. Position based in São Paulo / SP. Previous experience as an Operational Assistant, Administrative Assistant, Operational Coordinator, or Operations Analyst may indicate suitability for some of the responsibilities associated with this position. High school diploma completed. No prior experience required. **Compensation and Benefits:** * Salary: 2,120.00 * Discounts with partner companies * Meal allowance * Transportation allowance * Health insurance * Life insurance * SESC membership * Gympass * TotalPass. **Additional Information:** * Employment type: Permanent – On-site. * Work schedule: Full-time * Working hours: Monday to Saturday, from 13:40 to 22:00. Sunday, as per rotating schedule, from 12:40 to 20:00.