Job Summary: The professional will support partner schools and school networks, ensuring the implementation and use of educational products, while also providing continuous support and collecting feedback to drive technological advancement. Key Highlights: 1. Build solutions that make people's lives better and smarter. 2. An agile, vibrant, bold, innovative, diverse, connected, and dynamic team. 3. The opportunity to work with incredible professionals and put ideas into practice. **Why join the \#PosiTime?** We believe technology exists to empower lives; therefore, every day we build new solutions that make people's lives better and smarter! Agile, vibrant, bold, innovative, diverse, connected, dynamic, entrepreneurial, and resilient: more than a team, we are the \#PosiTime. If you identify with our purpose and are looking for a place to grow and contribute, we welcome you with open arms! **Responsibilities and Duties** * Support partner schools or school networks, ensuring the implementation and usage of educational products. * Conduct training and capacity-building sessions for customers on the solutions. * Provide continuous support, resolving questions or operational issues. * Collect feedback from schools and report insights to the internal team. * Identify upsell opportunities or partnership expansion possibilities. * Maintain close relationships, align expectations, and ensure customer satisfaction. **Requirements and Qualifications** * Education: Bachelor’s degree completed in Business Administration, Marketing, Commercial Management, or related fields. **Additional Information** **Discover some of the benefits offered by \#PosiTime:** **\*\* We strive to offer the best benefits to \#PosiTime members, which may vary depending on contract type and work location.** **Quality of Life** Health and dental insurance plans Zenklub: a health and wellness platform, including psychological counseling Casa da Saúde: medical and dental consultations, as well as clinical exams Gympass On-site cafeteria Pharmacy discount Medical Emergencies: health plan agreement for home or telephonic medical assistance Semi-flexible working hours Childcare allowance and maternity kit **Career and Education** Discounts at Universidade Positivo (UP) — for employees and dependents Saber Mais: Professional Development Portal Discounts at Colégio Positivo for employees’ children **Finance** Profit-sharing program (PPR) Good Card: benefit card accepted at over 130,000 establishments Life insurance Payroll-deducted loans **Transportation** Transportation allowance or parking **Exclusive Discounts** Parceiro Positivo: website offering discounts on our products *“Almost all of the world’s leading global technology companies were born in garages. Only one was born in a classroom.”* That is how Positivo Tecnologia was founded — in 1989, it took on the challenge of manufacturing computers in Brazil. We believe TECHNOLOGY EXISTS TO EMPOWER LIVES, and this is our essence: we aim to integrate it into everyone’s daily routine, always in its best version — perfectly suited to each consumer’s profile. This is the essence of those born in the classroom who want to change worlds — millions of them! **OUR POSITIVE TECHNOLOGY WAY OF BEING AND DOING** Our dynamic, versatile team, which respects differences, is guided by our 12 core attitudes. At Positivo Tecnologia, you’ll have the opportunity to work alongside incredible professionals, learn extensively, and put your ideas into practice. Learn more about Positivo Tecnologia on LinkedIn: www.linkedin.com/company/positivo\-tecnologia BE PART OF OUR STORY! JOIN US AS \#POSITIME!