Job Summary: Provide courteous and agile customer service, identify customer needs, and achieve performance indicators. Key Highlights: 1. Focus on courteous and agile customer service for EDP 2. Service to identify customer needs and onboard services 3. Pursuit of accuracy in performance indicators Work Schedule: 36 hours per week (08:00–16:00, Monday to Friday) Fixed Salary + Meal Allowance of R$ 875.30 Meal Allowance, Transportation Allowance, Health Insurance, Dental Insurance, Life Insurance. Responsibilities: Provide customer service with courtesy and friendliness, accurately identifying the needs of EDP customers and promptly enrolling them in services to meet both customer requirements and contractual performance indicators effectively. Requirements: Completed high school education; Experience in customer service or completion of a customer service course; Preferred: Knowledge and experience in customer service processes and practices, or completion of a customer service course; A technical course in Electrotechnology is an advantage; Employment Type: Permanent CLT contract Compensation: R$1.658,14 per month Benefits: * Medical Assistance * Dental Assistance * Food Basket * Life Insurance * Meal Allowance * Transportation Allowance Work Location: On-site