Job Summary: Provide courteous and efficient service to meet the needs of EDP customers and achieve performance indicators. Key Highlights: 1. Attentive and friendly customer service for EDP customers 2. Focus on efficiency and performance indicators 3. Prior customer service experience is valued Working Hours: 36 hours per week (08:00–16:00, Monday to Friday) Fixed salary + Food allowance of R$ 875.30 Food allowance, transportation allowance, health insurance, dental insurance, life insurance. Responsibilities: Deliver courteous and friendly service, accurately identify EDP customers’ needs, and promptly register services to effectively address customer requirements and meet contractual performance indicators. Requirements: Completed high school; Customer service experience or customer service training; Preferred: Knowledge and experience in customer service processes and practices, customer service training; A technical course in Electrical Engineering is a plus; Employment Type: Permanent CLT contract Compensation: R$1.658,14 per month Benefits: * Medical assistance * Dental assistance * Basic food basket * Life insurance * Food allowance * Transportation allowance Work Location: On-site