Job Summary: SDR Analyst II at Olli, responsible for strategic initial contact with potential clients, coordinating leads, researching competition, and improving the qualification process. Key Highlights: 1. Dynamic, collaborative, and delivery-oriented environment 2. Autonomy with responsibility and professional growth 3. Values leadership and the development of robust solutions **Join an innovative multinational company!** We are a technology multinational specializing in developing strategic intelligence systems and solutions for companies across diverse sectors. We operate through Business Units that transform markets by connecting innovation, technology, and purpose. One such unit is **Olli – Smart Places**. Our reason for existence is to transform smart places into a solid, recurring business — simple to manage, ready to scale, and sustainable over time. We achieve this through an integrated ecosystem combining **software, smart devices, and technical service providers**, enabling **subscription-based models** for residences, businesses, and developments of various sizes. At **Olli**, technology is not the end goal — **it is the means**. Every product, integration, and operational decision is designed for real-world use, continuous value generation, and delivery of a clear, reliable experience. We coordinate connections among **users, technical service providers, customers, and operations**, enhancing security, convenience, organization, and control — without imposing unnecessary complexity on daily operations. We strive to make smart places easy to use, consistent to operate, and viable to scale. Our focus lies in reducing friction, increasing efficiency, and sustaining recurring operations with a high standard of execution. Here, you will find a dynamic, collaborative, and delivery-oriented environment where autonomy comes hand-in-hand with responsibility, and professional growth is directly tied to your ability to generate tangible impact. We value individuals who take ownership, build robust solutions, and evolve alongside the business. **We are seeking an SDR Analyst II** to join the **Olli** team in **CHAPECÓ\- SC**. **Responsibilities and Duties** * Conduct strategic first contact with potential clients, applying active listening to identify needs, overcome objections, and validate ideal customer profile (fit) for the business. * Coordinate lead flow through the sales funnel, ensuring personalized follow-ups and scheduling of qualified meetings for the closing team. * Conduct competitive research, analyze market trends, and develop supporting materials (scripts, emails, presentations, and case studies) to optimize commercial outreach. * Maintain up-to-date CRM records and analyze performance metrics to identify bottlenecks and propose continuous improvements to the qualification process. * Serve as a bridge between teams, sharing insights regarding lead quality and collaborating on email marketing campaigns and prospecting events. **Requirements and Qualifications** **Education:** * Currently pursuing a bachelor’s degree in Business Administration, Sales, Management Processes, or related fields; **Experience:** * Preferred: more than 1 year of experience in sales/commercial roles **Technical Knowledge/Skills:** * Familiarity with CRM and sales automation tools. * Knowledge of lead qualification techniques. * Familiarity with SPIN Selling methodology. * Knowledge of marketing and lead generation strategies. * Skills in data and analytical analysis. * Knowledge of communication and persuasion techniques. **Behavioral Skills:** * Proactivity: Ability to anticipate needs, identify opportunities, and act proactively to advance the commercial process; * Organization and time management: Ability to efficiently manage tasks, priorities, and deadlines to ensure productivity and effectiveness at work; * Resilience: Ability to handle objections, rejections, and challenges positively and persistently while maintaining focus on commercial objectives; * Collaboration and teamwork: Ability to work jointly with different departments across the company, communicating and collaborating effectively; * Adaptability: Ability to adjust to changes, continuously learn, and adapt to new challenges and situations in the workplace. **Additional Information** * **Breakfast** (optional); * **Free lunch** for employees; * **Daily healthy snack;** * **Transportation allowance**: You are entitled to transportation allowance as stipulated by the CLT; * **Dental plan** Uniodonto (per internal policy); * **Health plan** Unimed (per internal policy); * **Education assistance** (per internal policy); * **Career and Development Plan** (per internal policy); * **Workplace gymnastics;** * **Rest area;** * **Birthday day off;** * **Partnerships** with: Universities; Language schools; Ótica Berlim; Deatec; CPO Clínica Psicológica do Oeste. **Hello, we are the IXC Softers!** Now you’ll learn how the IXC Soft giant operates. To begin, we’d like to share that it is **a multinational systems development company**, focused on building strategic intelligence tools for companies across diverse industries. And here is where the magic happens. **Our objective is clear:** We aim to support entrepreneurs in making decisions that can make a difference in negotiations and managing their demands. How do we achieve this? Through hard work, dedication, study, and light moments throughout the process. Our **headquarters is located in Chapecó/SC**, occupying an area exceeding 9,000 m²; we also have a branch in **Campina Grande/PB**, currently experiencing rapid growth. We rely on top-tier professionals to sustain our continued ascent. Among our solutions, we already serve clients in over 20 countries, thanks to Wispro — an Argentine solution acquired by IXC Soft, contributing significantly to the company’s internationalization. We seek to build a team composed of professionals committed to continuous learning, becoming increasingly competent and consistently driving their career growth and results. **What are the values of each IXC Softer?** We aspire to grow and stand out, making our work and the solutions we offer even more profitable. To achieve this, we invest in professional training, value people, and act with social and environmental responsibility. That is why IXC Soft offers a wide range of benefits within a **diverse, collaborative, and inclusive environment**. We believe happy people perform better and stay more motivated. We are already a team of over 500 IXC Softers, bringing together diverse talents and leveraging cutting-edge technologies, equipment, and software to deliver exceptional results. We are proud to be a **GPTW award-winning company**, ranked among Santa Catarina’s Top 30 Best Companies to Work For in 2024/2025.