Job Summary: Solutions consultant specialized in BMC and BMC Helix, with focus on operating systems, networking, virtualization, cloud, and IT service management. Key Highlights: 1. Expertise in BMC and BMC Helix ITSM 2. Practical knowledge of ITIL v4 3. Experience with BMC Helix ITOM / AIOps Solutions consultant for BMC and BMC Helix. Requirements: * Knowledge of: + Operating Systems: Windows Server and Linux; - Networking (TCP/IP, DNS, firewall, proxy); - Virtualization (VMware / Hyper\-V); - Cloud (AWS, Azure, GCP – at least conceptual); - Databases (SQL Server, Oracle – conceptual level); - REST APIs / Web Services (reading JSON, integrations); - BMC Helix ITSM; - Service Catalog; - Workflows and automations; - ITIL v4 (practical); - BMC Helix ITOM / AIOps; - Discovery; - Event Management; - AIOps (correlation, noise reduction, RCA); - Integration with monitoring tools (Dynatrace, Zabbix, etc); - SaaS vs On\-prem; - API-based integrations; - Security and data segregation;