Job Summary: The professional will work in the back office, performing administrative tasks, analyzing documents, updating systems, and ensuring compliance with SLAs and quality standards. Key Highlights: 1. Back-office operations involving execution of administrative tasks. 2. Analysis of invoices, documents, and commercial contracts. 3. Ensuring compliance with SLAs and established quality standards. **A team driving change** We embrace the power of change to create shared value and success for our clients, employees, shareholders, partners, and communities. We operate the world’s largest network of advanced technology centers and intelligent operations. Working together, change becomes the most dynamic and powerful source of progress available to you. We are over 779,000 people across more than 120 countries, committed to innovating every day and transforming the world into a better place for people. **Join us – Operations** Let’s reimagine how people work and how businesses perform—by harnessing the power of valuable data for decision-making, innovative technology, and advanced machine intelligence. In an era where people are essential to success, join a team that prioritizes human creativity and fosters a workforce where technology elevates people (not the other way around), empowering them for more creative thinking and fulfilling work. **Your day-to-day responsibilities** * Perform back-office duties, executing administrative tasks related to processes. * Analyze invoices, documents, and contracts associated with commercial processes. * Enter and update information in systems according to each process. * Ensure compliance with SLAs and established quality standards. * Remain attentive to constant changes and exceptions, following guidance from leaders. **In addition, required knowledge includes** * Completed high school education. * Basic Excel proficiency. * Strong writing and communication skills. * Good interpersonal relationship skills. * Attention to detail and dynamism. **Benefits:** Medical Assistance – 100% company-subsidized (for employee and dependents) Dental Assistance Meal or Food Allowance (no payroll deduction) Life Insurance Private Pension Plan Wellhub (formerly Gympass) Option to purchase company stock at a discount Pharmacy Discount* Childcare Assistance* Language School Partnership* Extended Maternity and Paternity Leave Profit Sharing Program (PPR)* * As per current policy Location of the position: Nova Lima/MG We seek professionals aligned with our values, possessing a collaborative spirit, focus on excellence and innovation. We value competencies regardless of race, age, gender, sexual orientation, religion, disability, or political conviction. We recognize individuals’ unique characteristics, respect differences, and invest in an increasingly inclusive environment.