Job Summary: Opportunity to provide administrative support and customer service at a leading real estate development company, in a friendly and results-driven environment. Key Highlights: 1. Good organizational climate and friendly environment 2. Responsible, committed, and results-oriented professionals 3. Numerous growth opportunities Making Dreams Come True is what drives us! We are a nationally recognized real estate development company in Brazil, offering a broad business model with numerous growth opportunities. Within our team, you will find a positive organizational climate, a friendly work environment, responsible and committed professionals focused on results. Do these characteristics resonate with you? \#JoinBuritiGroupBrazilLand! **Responsibilities and Duties** Perform medium-complexity administrative support tasks for the department, including typing, issuing and completing documents and reports, compiling and managing documents and materials, organizing and updating files, verifying documentation and accounts, public reception, and other duties pertinent to the department. Provide customer service, collaborate with the customer service department, and issue payment slips and installment plans through the system. Provide telephone or in-person customer service to internal and external customers and real estate agents, offering objective and assertive support and guidance via messaging applications regarding processes related to the department; Provide telephone or in-person customer service to internal and external customers, directing visitors to appropriate departments, and offering objective and assertive support and guidance via messaging applications regarding department-related processes; Provide general administrative support within your area of responsibility under the supervision of your immediate manager, including data entry and system input, updating customer and payment slip records, generating installment plans, conducting collections, analyzing contracts, digitizing and archiving documents, preparing reports for departmental dispatch, assisting in workplace organization, managing and controlling assets, among others; Handle contract renegotiation, termination, and resale calculations for customers’ land development contracts; generate payment summaries reflecting all amounts paid by customers; process refunds; and resolve cases of duplicate payments; Deliver construction authorization documents to customers for obtaining municipal building permits, generate customer contract clearance certificates, and verify title deeds; Support the Legal and Finance Departments regarding dossiers entered into the system and document requests; Analyze, propose solutions, and implement actions to ensure continuity of rights transfer, contract termination, debt renegotiation, collections, land reactivation, and request opinions from management or other relevant departments; Verify customer documentation and request changes of ownership registration with the municipality; Reactivate canceled land plots; Prepare and interpret statistical data and reports on financial transactions—particularly general expenses and banking information—as well as more specific reports as required by partners; Simulate negotiations, assist in the collection process, and send customers summaries of arrears and clearance statements; **Requirements and Qualifications** Currently pursuing a Bachelor’s degree in Business Administration, Business Management, or related fields. Advanced Microsoft Office proficiency. Competencies: Concentration; Organization; Critical Analysis; Interpersonal Skills; Communication. **Additional Information** With our employees’ well-being in mind, Buriti – Grupo Brasil Terrenos offers the following benefits: * Meal allowance; * Transportation allowance; * Life insurance; * Dental plan; * Total Pass; * Corporate university; * Newborn kit. **Working Hours:** **Monday to Thursday: 8:00 AM – 6:00 PM** **Friday: 8:00 AM – 5:00 PM** Buriti Empreendimentos, part of Grupo Brasil Terrenos, is a national leader in urban planning and development. With 21 years of market experience, it manages and coordinates over 120 projects—including land developments and gated communities. Present in **17 states and 79 cities**, the company has launched over 180,000 properties and fulfilled thousands of dreams. In the coming years, more than 150,000 land plots will be launched. Buriti has developed a land development concept integrating urban planning, legally approved areas, high-quality infrastructure, prime locations, public agency approvals, environmental respect, and compliance with municipal master plans and building codes.