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Job Summary: In this role, you will greet and assist customers, monitor facility access, and collaboratively resolve issues in a relaxed environment. Key Highlights: 1. Relaxed and collaborative work environment 2. Focus on customer service and problem resolution 3. Opportunity at a leading company in the fitness industry Brazil **What is the work environment like?** We strive to maintain a relaxed environment where everyone's opinions influence team decisions. We work collaboratively and creatively. We are constantly evolving and always open to new trends. **Responsibilities** * Customer Reception and Service: Greet customers and visitors, provide information about gym services, and address inquiries. * Access Control: Monitor member and visitor access, ensuring courteous and efficient service. * Problem Resolution: Handle customer issues efficiently and professionally. * Support sales assistance when necessary **Requirements** Completed high school education. Preferred if currently pursuing a university degree in physical education or related field. **Benefits** * Gym membership / Sports activities * Medical assistance * Dental assistance * Product discounts * Life insurance * Corporate university * Commuter allowance **About the Organization** Smart Fit Group owns full-service gym brands Smart Fit & Bio Ritmo, studio gym brands Race Bootcamp, Vidya Body & Mind, Tonus Muscle Lab, Jab House and Nós, as well as digital products Total Pass and Queima Diária. Together, our brands operate over 800 locations and serve more than 2.5 million active customers. We are present in Brazil, Mexico, Chile, Peru, Colombia, Dominican Republic, Ecuador, Argentina, Panama, Guatemala, Paraguay, El Salvador and Honduras. We are the largest fitness company in Latin America and the third-largest in the world.
