SALES ASSOCIATE

Description

SALES ASSOCIATE DESCRIPTION Responsibilities **Customer Service:** Greet and assist customers in-store, identify their needs, and offer suitable solutions. **Product Demonstrations:** Present and demonstrate telecommunications products and services, such as smartphones, mobile plans, internet, and pay-TV. **Sales Targets:** Achieve sales targets, performance indicators, and company commercial policies. **Sales Execution:** Sell products and services and fully record all sales in internal systems, ensuring data accuracy to complete every step of the sales process. **Customer Support:** Provide technical information and clarify customer questions regarding offered products and services. **Store Organization:** Maintain store organization, including product placement. **Promotions and Offers:** Inform customers about promotions and special offers, encouraging additional purchases. **Training:** Participate in product, service, sales technique, and corporate system training sessions whenever required. **Conduct:** Demonstrate commitment to the company’s culture, values, policies, and regulations—including codes of conduct, safety, and ethics—in all interactions and decisions. Requirements **Education:** Completed high school; sales-related courses or training are a plus. **Computer Skills:** Basic\*\*/i\*\*ntermediate **Experience:** Prior sales experience, preferably in telecommunications or electronics retail. **Technical Knowledge:** Basic knowledge of telecommunications products and services. **Availability:** Flexibility to work varied schedules, including weekends and holidays. ADVANTAGES Sales-related courses or training. Sales experience in technology and/or telecommunications sectors. PROFILE **Clear and Objective Communication:** Ability to express oneself clearly, actively listen to customers, and convey information persuasively is essential. **Customer Relationship Management:** Skill in building and maintaining positive customer relationships. **Handling Objections:** Ability to address customer hesitations, doubts, and resistance, transforming\-them into opportunities to close deals. **Proactivity:** Capacity to work proactively with a results- and goal-oriented mindset. **Resilience and Persistence:** Ability to handle rejections without losing motivation, maintaining high-quality service and determination to pursue results. **Routines:** Aptitude for following structured sales routines and accurately entering information into the sales system. Benefits Starting Salary: R$ 1800.00 Transportation Allowance Meal Voucher: Average R$ 300 Cost-of-Living Allowance: Average R$ 400 Performance-Based Incentives Professional Growth Opportunities Health and Dental Plan (Optional) Total Pass **Up to 80% Discount at Pharmacies:** Drogasil, Droga Raia, Globo, and others. (Clude) 24/7 Telemedicine with General Practitioners and Specialists (Clude) Online Psychological Counseling with Specialized Professionals (Clude) **ADDITIONAL INFORMATION:** **Employment Type:** CLT **Work Location:** IMPERATRIZ/MA **Work Modality:** On-site ABOUT THE COMPANY We are part of one of the world’s largest telecommunications groups, Claro, dedicated to delivering the best telephony experience to its customers. Operating across multiple channels—including SMEs, retail stores, and PAP—we aim to bring Claro’s full universe of possibilities to our customers through exceptional service. We believe diversity complements and strengthens us; therefore, we seek individuals from diverse backgrounds to join our successful team! We look for resilient, creative, adaptable, curious people eager to tackle diverse challenges in a learning-focused, collaborative, respectful, and inclusive environment—where our people enjoy autonomy and are empowered to make decisions. Join DIN SERVICES Group! Authorized Claro Agent. Authorized Claro Agent since 2016\. ⭐️Among the Top 5 Claro Authorized Agents in Brazil #1 SME/North Region ️\#grupodeeliteclaro