Job Summary: The professional will support delivery and return processes, manage fiscal documents, and communicate with operational teams. Key Highlights: 1. Support for logistics and operational processes 2. Team communication and guidance 3. Market-leading company in frozen food distribution Segala's is currently among the leading frozen food distribution companies in Brazil, with over 34 years of market experience, serving the Food Service and Retail segments. **Responsibilities and Duties** * Support delivery and return processes, including resolution of logistics issues and monitoring of unsuitable or discrepant products. * Verification and control of fiscal documents, such as return invoices, re-invoicing documents, and delivery receipts. * Issuance of authorizations and orders, including exchanges, credits, and pickups. * Communication and guidance to operational teams, providing support to drivers, assistants, representatives, and coordinators. **Requirements and Qualifications** * Completed high school education * Experience in customer service * Proficiency in Microsoft Office suite **Additional Information** **Work schedule: Monday to Friday, from 09:00 to 19:00, with a 01h30 lunch break.** * Basic food basket * Meal allowance or meal voucher of R$ 57.00 per workday; * Social Life Card (available 90 days after hiring); * UNIMED Health Plan (available 90 days after hiring; monthly fee and co-payment borne by the employee); * UNIODONTO Dental Plan (available 90 days after hiring; monthly fee and co-payment borne by the employee). Segala's ranks among Brazil’s top frozen food distributors, operating as a specialized distributor serving the Food Service and Retail segments. We act as a partner and extension of the industry, integrating the entire consumption chain with efficiency and intelligent logistics. More than just distributing, we connect brands and markets through a rigorous product curation developed in partnership with the best national and international suppliers. With an entrepreneurial vision and a focus on operational excellence, Segala's employs a fully integrated management system that connects all company departments in real time. This model enables agile deliveries — within up to 24 hours — with full security, traceability, and reliability in information and processes. A key differentiator reinforcing our commitment to quality and customer and partner satisfaction. **Our Values** More than delivering quality, Segala's takes pride in operating ethically and responsibly. Our culture is guided by strong values: Honesty Seriousness Commitment Appreciation of partnerships and relationships Respect for human beings **Recognized Quality** We are one of the few distributors in the country certified by SIF (Federal Inspection Service), ensuring rigorous control over our facilities, products, and services — a key differentiator reinforcing our commitment to excellence.