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Internship - Customer Service Center (CSC)
R$1,000/month
Indeed
Full-time
Onsite
No experience limit
No degree limit
Rua Oscar Seixas de Queiroz, 97 - Jardim dos Calegaris, Paulínia - SP, 13140-000, Brazil
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Description

Job Summary: We are seeking a committed and organized Customer Service Center (CSC) Representative to ensure the smooth operation of routines related to occupational examinations and administrative support. Key Highlights: 1. Focus on customer service and administrative support 2. Responsibility in organizing and monitoring deadlines 3. Opportunity to interact with the public and handle important processes **Job Description:** Position: CSC Representative – Paulínia / SP Schedule: Monday to Friday, from 7:00 AM to 2:00 PM or 8:00 AM to 3:00 PM (1-hour lunch break) Salary: R$ 1,000.00 Benefits: Meal allowance of R$ 202.00 + Transportation allowance commensurate with commuting distance About the opportunity: We are looking for a committed, organized, and communicative CSC Representative to work directly within one of our companies. The candidate will be responsible for ensuring the smooth operation of service routines related to admission, dismissal, and periodic medical examinations for drivers, providing all necessary support to prevent expiration of Occupational Health Certificates (ASOs) and ensuring efficient and timely processing. Responsibilities: - Provide customer service (drivers and internal team) via telephone, email, and WhatsApp; - Monitor and organize ASO (Occupational Health Certificate) requirements, ensuring no expirations occur; - Arrange referrals to partner clinics and identify new partner clinics when necessary; - Support admission, dismissal, and periodic processes; - Maintain updated administrative routines and client records; - Contribute to positive relationships among all involved parties and service quality. Requirements: - Completed high school education (college degree is a plus); - Prior experience in customer service centers, customer service, or administrative roles; - Strong verbal and written communication skills; - Organizational skills and sense of responsibility; - Proficiency in using computers, email, and spreadsheets; - Proactivity and attention to deadlines. What we expect from you: A committed individual eager to learn, capable of interacting effectively with the public, and focused on results and deadlines. If you are organized and strive to keep everything in order, this position is for you! Type of position: Internship Benefits: * Meal allowance * Transportation allowance Type of position: Internship Compensation: R$1,000.00 per month Benefits: * Meal allowance * Transportation allowance Work location: On-site

Source:  indeed View original post
João Silva
Indeed · HR

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