Job Summary: People Operations Analyst focused on global strategy development for talent, roles and compensation, benefits, and workforce administration at a world-leading SaaS technology company for hospitality. Key Highlights: 1. Opportunity to grow within the world’s leading SaaS technology company for hospitality. 2. Challenge of building a global HR/People Operations strategy. 3. Award-winning company experiencing continuous international growth. You’ll have the opportunity to advance your career at the world’s top SaaS technology company for hospitality! As a People Operations Analyst, you’ll take part in developing our global strategy for talent development, roles and compensation, benefits, and workforce administration—always seeking ways to make our processes faster and more effective, and our compensation policies competitive across every country where our employees operate. **About Us:** Asksuite developed the world’s first AI-powered chatbot for hotel guest service and has been named the best hospitality/tourism chatbot platform globally for six consecutive years. Our AI delivers 24/7 instant, multilingual, omnichannel guest support. Our omnichannel platform centralizes all human guest interactions across a hotel’s communication channels onto a single screen! We serve clients in over 80 countries, were ranked the 7th best company to work for in Santa Catarina (SC) by Great Place to Work®, and awarded #1 globally in tourism tech by Hotel Tech Awards. Our team comprises approximately 150 professionals across more than 7 countries—and we’re looking for someone eager to learn and grow with us! **What’s Expected from This Role:** * Manage core People Operations processes: payroll, time tracking, vacation management, hiring, onboarding, offboarding, etc.; * Supervise the Young Apprentice within the People Operations team. * Submit payroll data to accounting. * Manage employee benefits programs. * Support other People team initiatives as needed. * Analyze KPIs and prepare reports. **You’ll Thrive If You:** * Are comfortable with systems and enjoy optimizing processes; * Are proactive and enjoy teamwork—we all support each other; * Can solve problems effectively; * Are passionate about growth and personal development—here, people grow alongside the company; * Possess strong process automation skills; * Enjoy working on projects. **Requirements:** * Intermediate English; * Proficiency in Microsoft Office; * Experience with HR/People Operations software; * Experience handling standard People Operations tasks; **Nice-to-Haves (Not Required):** * Advanced English; * Experience with Onvio accounting software; * Experience with analytics and BI development; * Experience in startups and/or technology companies. **Why People Love Working at Asksuite?** **Our Culture:** * We’re a young, fast-growing company; * We foster a feedback-driven culture focused on continuous development; * Casual dress code; * We support language learning and professional training; * We’re expanding internationally into over 80 countries; * We offer internal career development opportunities; * We rank among the top 10 small companies to work for in SC, per GPTW; * We’re the #2 best company worldwide in hospitality technology, per Hotel Tech Awards. **What We Offer:** * Nationwide health insurance plan with no copay; * Dental insurance; * Pet health insurance; * Gympass; * Flash Benefits Card: R$1.250,00; * In-house English and Spanish classes taught by our own instructors; * Monthly Education Allowance: R$200.00; * Psychological support; * Life insurance; * Leve: Financial consulting and wellness; * Relocation assistance (if required); * Birthday day off; * Flexible working hours. **Ready to join us? Apply now and become part of this journey!**