Job Summary: The Analyst will perform administrative routines, support internal clients and the team, and manage service orders and registration data. Key Highlights: 1. A place for motivated, happy people who deliver results 2. Mission to enable access to health products and benefits 3. Valuing professionals and supporting personal and professional development We are Benevix: A place for motivated, happy people who deliver results! Our mission is to enable more people to access health products and benefits. We are also innovative and constantly seek new ways to surprise our customers, who are always our top priority. We believe people are unique and deserve fair recognition for their achievements. Each employee plays a decisive role in achieving our mission every day. Therefore, as a core strategic principle, we focus on valuing our professionals, fostering learning and personal and professional development. Our essence lies in caring—with simplicity, humility, and discipline as foundational principles to efficiently overcome challenges. This is who we are: We are Benevix! Join our team! **Responsibilities and Duties** * Update daily the spreadsheets designated for your unit’s performance indicator; * Analyze and resolve Service Orders within the timeframe established by the department; * Support responses and follow up daily on emails received in shared mailboxes, whenever necessary; * Assist internal clients via TEAMS, in person, email, and phone, whenever necessary; * Participate in campaigns, events, and training sessions upon request; * Attend team meetings whenever necessary; * Provide support to Analysts, Supervisors, Coordinators, and Managers; * Submit service requests to the Operator, whenever necessary; * Send emails to Operators whenever necessary to address beneficiary-related matters; * Perform updates and corrections of registration data in registration systems and Operators’ systems; * Receive, verify, and process requests via movement and transfer forms in the registration system and with the Operator; * Carry out other administrative tasks assigned to the area; **Requirements and Qualifications** **Mandatory Requirements:** Completed High School education; Proficiency in Microsoft Office suite; Logical reasoning, organizational skills, and strong communication abilities; Minimum 1 year of experience in administrative routines; **Desirable Requirements:** Experience working in the health insurance industry; We are Benevix: A place for motivated, happy people who deliver results! Our mission is to enable more people to access health products and benefits. We are also innovative and constantly seek new ways to surprise our customers, who are always our top priority. We believe people are unique and deserve fair recognition for their achievements. Each employee plays a decisive role in achieving our mission every day. Therefore, as a core strategic principle, we focus on valuing our professionals, fostering learning and personal and professional development. Our essence lies in caring—with simplicity, humility, and discipline as foundational principles to efficiently overcome challenges. This is who we are: We are Benevix! Join our team!