Job Summary: We are seeking dynamic and collaborative talents to join our team, with a focus on continuous improvement, customer service, and quality management, promoting innovation and mutual respect. Key Highlights: 1. Focus on technology and teamwork 2. Values people and prioritizes continuous improvement 3. Dynamic environment focused on innovation We are looking for new talents to join our team. If you are passionate about technology, enjoy teamwork, value people, are dynamic, and committed to continuous improvement, join us! **Responsibilities and Duties** * Ensure proper functioning of the quality management system; * Contractual changes and plan upgrades; * Change of contract holder; * Technology migration; * Reactivation of contracts under temporary suspension; * Identify and define target audience for each product and develop commercial proposals; * Perform other duties related to the position, as determined by the supervisor; * Understand and comply with quality policy guidelines; * Understand and comply with normative procedures applicable to your activity and department; * Organize individual or shared workspaces; * Make outbound calls to leads; * Conduct sales via our remote customer service channels; * Conduct sales following semi-structured scripts and call flows; * Cancellation retention **Requirements and Qualifications** **Mandatory prerequisites:** * High school diploma. **Desirable prerequisites:** * Strong oral and written communication skills; * Ability to work effectively in teams; * Communicative profile; * Dynamic profile; * Courses related to the field. **Additional Information** **Professional specialization area:** Call Center **Hierarchical level:** Operational **Compensation:** R$ 1.621,00 + Commission **Benefits that make a difference for you!** Transportation Allowance Meal Allowance Health Insurance (60% covered) SulAmérica Dental Plan Life Insurance Access to SESI (all regional units) Access to SESC (Garanhuns - PE) #SOMOSPROXXIMA Since 2021, our mission has been to **bring people closer to their desires**, delivering innovative solutions that improve lives and generate value for society as a whole. We operate with quality, agility, and—above all—with a focus on people, who are our greatest purpose. We seek individuals who are **dynamic, authentic, and ready to make a difference**. More than filling positions, we aim to **build genuine connections with those who believe in collaboration, innovation, and mutual respect**. Throughout our journey, we have earned several certifications: * ISO 9001:2015 * GPTW Certification – Jan 2025 – Jan 2026 * GPTW Diversity Award 2025 – “Young Talents” Category To make this vision a reality, we rely on what matters most: our team. **Grow with us!** #VemPraProxxima