Job Summary: Phone, email, chat, and WhatsApp support to resolve customer inquiries and guide them toward solutions, with a focus on relationship management. Key Highlights: 1. Growth opportunities and career development plan starting from the 3rd month 2. Industry-leading company with 30+ years of experience, values well-being and diversity 3. Positions available for first-time job seekers and candidates with no prior experience **New: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are leaders in the customer relationship market with over 30 years of experience and have been certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your professional development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities**: Phone support to address customer inquiries and provide quick solutions, as well as guiding customers step-by-step to resolve issues. Work will be conducted via email, chat, WhatsApp, voice calls, and other channels. **Requirements** Must be at least 18 years old High school diploma completed Positions available for all shifts (morning, afternoon, and night), with part-time, 6x1, or 5x2 schedules. Positions also available for first-time job seekers. Prior experience is not required, but it is a plus if you have worked in roles such as telemarketing operator, receptionist, call center operator, customer service analyst, customer support representative, consultant, collections agent, active or passive customer service agent, salesperson, SAC (Customer Service Center), sales, teleoperator, interaction expert, operator, etc. **Here, you’ll find abundant Technology & Human Warmth, Innovation, People, and Opportunities.** Employment Type: Full-time CLT Compensation: R$1.518,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Work Location: On-site