Job Summary: An After-Sales professional to strengthen customer relationships and ensure excellence in post-sale support for material handling equipment. Key Highlights: 1. Opportunity for growth in an expanding company. 2. Training on equipment and solutions. 3. Focus on customer satisfaction and retention. **About EUROMAQ FORKLIFTS** **EUROMAQ FORKLIFTS** specializes in material handling equipment, offering solutions that combine efficiency, safety, and technology. We are seeking an **After-Sales** professional to strengthen relationships with our customers and ensure excellence in post-sale support. **Responsibilities:** * Follow up with customers after equipment delivery to ensure satisfaction and retention. * Provide support on equipment usage and maintenance, advising on best practices and care. * Serve as the primary contact point between customers and internal departments (sales, technical assistance, and logistics). * Identify opportunities for improvements, upgrades, or new solutions for customers. * Ensure compliance with warranty periods, technical assistance, and maintenance contracts. **Requirements:** * Experience in customer service, after-sales, or related areas. * Knowledge of industrial equipment or material handling is a plus. * Strong verbal and written communication skills, with a focus on problem resolution. * Organization, proactivity, and empathy in customer interactions. **Preferred Qualifications:** * Experience in the industrial equipment or material handling sector. **What We Offer:** * Market-competitive remuneration. * Benefits: [meal voucher, transportation voucher, food allowance, and life insurance]. * Training on our equipment and solutions. * Opportunity for growth in an expanding company. Employment Type: Full-time, CLT permanent contract Compensation: R$2,000.00 – R$2,500.00 per month Benefits: * Life insurance * Food allowance * Transportation voucher Experience: * With material handling equipment (Preferred) * After-sales experience (Preferred)