Description
Job Summary:
An optical sales professional responsible for serving customers, managing sales, performing customer registrations, and ensuring product quality and delivery.
Key Highlights:
1. Optical product sales and customer service
2. Sales target management and sales performance tracking
3. Service quality verification and delivery
Sell optical products (eyeglasses, contact lenses, and sunglasses);
Serve customers according to the company's established standards, following the Sales Protocol steps; Monitor daily individual sales performance to ensure achievement of the monthly target;
Track sales of complete eyewear (O.C.), ensuring timely report completion and achievement of biweekly and monthly targets via KPIs (Infoboard);
Register customers in the system;
Perform necessary measurements to ensure technically accurate optical sales;
Process exchanges and returns (customer and system);
Monitor service orders with the laboratory to guarantee service delivery within the timeframe communicated to the customer;
Verify laboratory-delivered service orders against original orders (quality and preservation checks) and deliver them during the “magic moment”;
Generate and receive cash bags;
Minimum Education: High School (Secondary Education)
* Transportation Allowance (VT)
* Life Insurance
* Medical Assistance
* Dental Assistance
* Product Discounts