Technical Support

Description

Job Summary: Technical support for software installation, configuration, and usage, including remote and in-person assistance, user training, and support to teams. Key Highlights: 1. Remote and in-person customer support 2. Technical support for software 3. User guidance and training **MAIN RESPONSIBILITIES:** * Remote and in-person customer support * Technical support for software installation, configuration, and usage * User guidance, training, and capacity building * Technical ticket logging and follow-up * Support to sales and technical teams **REQUIREMENTS:** * Completed high school education * Strong communication skills and customer service aptitude * Intermediate-level computer knowledge * Organizational skills, proactivity, and responsibility * Valid driver's license * Willingness to travel **PREFERRED QUALIFICATIONS:** * Currently pursuing a bachelor's degree * Experience in technical support or customer service * Familiarity with glasswork or metalwork industry software * Basic understanding of production processes or estimating for windows/doors and glazing **Salary: To be negotiated** **Send your resume to:** * financeiro@wvetro.com.br * 41 99897\-2855 Compensation: Starting from R$1\.000,00 per month Benefits: * Food basket * Meal allowance * Transportation allowance Work Location: On-site