Store Assistant Manager

Description

Job Summary: We are seeking a Store Assistant Manager with strong commercial leadership skills, a results-oriented mindset, and excellence in customer service to support team management and ensure optimal store performance. Key Highlights: 1. Act as a lead salesperson in both in-person and digital customer service 2. Support team management, development, and motivation 3. Ensure compliance with operational processes and franchise standards **Store Assistant Manager – LOFT Design** Location: Shopping mall Employment Type: CLT (Consolidation of Labor Laws) Workload: 44 hours per week Schedule: 6 days on, 1 day off Working Hours: 12:00 PM to 8:00 PM **About the Company** LOFT Design is the largest and most awarded electronics, accessories, and smartphone/tablet technical assistance franchise network in Brazil. Operating since 2013, it has over 40 stores nationwide, combining technology, innovation, and design. Job Description We seek a Store Assistant Manager with strong commercial leadership skills, a results-oriented mindset, and excellence in customer service. The professional will be responsible for supporting team management and ensuring optimal store performance, guaranteeing achievement of targets and adherence to franchise standards. **Responsibilities** * Act as a lead salesperson in both in-person and digital customer service * Support team management, development, and motivation * Monitor individual and store performance indicators * Ensure compliance with operational processes and franchise standards * Support recruitment, training, and onboarding of the sales team **Requirements** * Prior leadership experience in retail * Experience working in shopping mall stores * Strong focus on sales and goal achievement * Good communication, organization, and persuasion skills * Proficiency in Microsoft Office Suite * Completed high school education Preferred Qualifications: * Courses in leadership and sales * Affinity with technology **Benefits** * Meal allowance: BRL 26.00 per day * Transportation allowance * Discounts on brand products * Corporate University (UNILOFT) * Dynamic work environment with growth opportunities **Compensation** * Base salary: BRL 2,050.91 or 4% commission (whichever is higher) * Additional trust position allowance: 40% * Total: BRL 2,870.06 **Performance Bonus (Monthly)** * Individual: starting at BRL 800.00 * Store-based: starting at BRL 1,600.00 **Exceeding Targets:** * For every 10% above target: BRL 50.00 increase in individual bonus * For every 10% above target: BRL 100.00 increase in store bonus **Average Monthly Earnings** BRL 5,000.00 to BRL 7,000.00 Minimum Education Level: High School (2nd Degree)