Post-Sales Analyst

Description

Job Summary: Will perform activities in the post-sales and customer relationship area, providing administrative and operational support for related requests. Key Highlights: 1. Administrative and operational support for post-sales and customer relationship management 2. Focus on customer satisfaction and service quality 3. Efficient communication between customers and internal/outsourced teams **Work Schedule:** Monday to Friday, from 7:48 AM to 5:48 PM. **Job Responsibilities:** - Perform activities in the post-sales and customer relationship area, providing administrative and operational support for installation, maintenance, and warranty-related requests, ensuring efficient communication among customers, internal teams, and outsourced providers, with emphasis on customer satisfaction, adherence to deadlines, and service quality. **Requirements:** - Reside in Pinhais or have easy access to the region. - Completed high school education. - Basic Mechanics course or similar training. - Prior experience in administrative post-sales routines, customer service, logistics, construction projects, installations, or service provider management. Compensation: R$3.500,00 per month Benefits: * Medical assistance * Dental assistance * Commercial agreements and discounts * Life insurance * Meal allowance * Food voucher * Transportation allowance Work Location: On-site