Description
Job Summary:
The professional will be responsible for guest service and assistance, managing check-ins, check-outs, and reservations, as well as supporting other hotel departments.
Key Highlights:
1. Direct customer service and assistance to hotel guests during their stay
2. Management of check-in, check-out, and reservation entry into the system
3. Support to other departments and maintenance of confidentiality of guest information
* Provide customer service to hotel guests, assisting them throughout their stay;
* Perform check-in and check-out in the hotel's internal system;
* Assist other departments with information upon request;
* Partial account closing for accounts with high balances;
* Maintain confidentiality of our guests' information;
* Telephone customer service;
* Enter reservations into the system and assist the reservations center;
* Prevent pending accounts and perform maintenance on existing ones;
* Attach documentation with verification for billing;
Employment Type: Permanent CLT
Salary: R$1.828,00 - R$3.900,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Life insurance
* Meal allowance
* Transportation allowance