Customer Service Assistant

Description

Job Summary: Grupo Marista's PUCPR seeks a professional to provide in-person service, organization, and logistical support, positively impacting the lives of students and teachers through education. Key Highlights: 1. Work with purpose in education and healthcare. 2. Support teachers and students in an educational environment. 3. Be part of a mission that creates positive impact. Would you like to help build a fairer and more solidarity-based society? Grupo Marista's **PUCPR** is seeking a professional who desires a meaningful daily work experience—filled with purpose and dedicated to a mission that positively impacts the lives of those most in need, through education and healthcare. What do you think? Does this opportunity match your profile? **Responsibilities and Duties** * Provide in-person service to teachers, students, and the general public; * Open and close classrooms and spaces within the building; * Assist with document printing and scanning; * Receive and deliver documents; * Perform maintenance checklists (classrooms, laboratories, and building); * Support teachers and students in equipment delivery; * Conduct classroom equipment checklists; * Manage keys for the building and its spaces; * Control access to classrooms and laboratories; * Provide logistical support for events and furniture transportation when necessary. **Requirements and Qualifications** * Completed high school education; * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); * Experience in customer service; * Strong communication and organizational skills. **Nice-to-have knowledge:** * Experience in educational institutions. **Additional Information** **What You’ll Find Here:** * Unimed Health Plan: With co-payment, offering medical coverage and access to a high-quality accredited network * OdontoPrev Dental Plan: Nationwide coverage, with monthly premiums deducted from payroll * Education Incentive Program: Valuing professional and personal development of employees, with incentives for specialization, extension courses, language learning, and postgraduate studies at PUCPR * Meals at Bistrô Marista: On-site meals provided on workdays, with a symbolic payroll deduction * Quality of Life Program * Private Pension Plan * Life Insurance * Commuter Pass * Free Parking * Wellhub (formerly Gympass): Access to numerous gyms with monthly membership fees deducted from payroll * Zenklub: Access to telehealth sessions with mental health specialists, including two free consultations per month * “Conte Comigo” Program: Multidisciplinary team available for social support, legal guidance (excluding labor-related matters), financial consulting, and pension planning * Benefits Club: Partnerships with companies across various sectors, offering special discounts on services and products **Salary:** Our salary proposal is based on multiple factors. If the value has already been defined for this position, it will be communicated during the selection process. **Working Hours:** Monday to Friday, from 4:00 PM to 5:24 PM; Saturdays from 7:30 AM to 12:30 PM **Location:** PUCPR – Curitiba Campus If you wish to join a team shaping tomorrow’s world, we’d love to meet you. Join us and **\#BeMarista**. We are **PUCPR**, whose mission is to train citizens committed to life and to societal progress. Our University comprises nearly 3,000 employees—including faculty and administrative staff—with campuses in three cities in Paraná: Curitiba, Londrina, and Toledo, plus a unit in Florence (Italy), in partnership with Kent State University. In 2023 alone, we **positively impacted over 38,000 students and awarded approximately 5,000 undergraduate scholarships.** Our commitment is to **unite humanity and excellence** in building an **increasingly fair and solidarity-based society**, and this is what our employees experience daily—living a **career balanced with personal life**, making the world more humane. **We work for the common good**, and every small action is carefully considered to positively impact thousands of lives: of those who care and are cared for, of those who teach and grow. **Our relationships are strong, authentic, and value each individual for who they truly are**. Grounded in a **solid culture**, we find here the purpose that drives us every day. We are part of Grupo Marista, which also includes the **Marista Center for the Defense of Childhood (CMDI)**, committed to ensuring children’s and adolescents’ rights are prioritized by society; **FTD Publishing House**, offering transformative solutions for the world; **Hospital São Marcelino Champagnat**, providing comprehensive and integrated patient care; and **Cajuru University Hospital**, recognized for its humanitarian care. Would you like to join a team of people doing good? Explore our job openings and apply! **Also check out other openings across our mission areas:**